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Mercedes-Benz of Plano - Service Center

Plano, TX

4.4
1,139 Reviews

1,139 Reviews of Mercedes-Benz of Plano - Service Center

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August 24, 2022

Excellent customer service experience. Service managers are well versed in the automobiles they service. I would highly recommend Plano Mercedes. More

by Nicole.Bergeron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Singleton
Aug 25, 2022 -

Mercedes-Benz of Plano responded

Nicole, thanks for sharing 5-stars! We're happy to hear our team provided excellent customer service and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally next time. Thanks again!

August 24, 2022

Great service, professional advisors who explain the charges and keep you up to date on the status throughout. Shuttle to and again from home through Alto. More

by Anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli, Derek
Aug 25, 2022 -

Mercedes-Benz of Plano responded

Anonymous, thanks for sharing 5-stars! We're happy to hear our team is professional and provide great service! We appreciate your endorsement and look forward to serving you additionally next time. Take care!

August 23, 2022

Service department was in constant communication regarding updates, overall I’m extremely pleased with the customer service experience! More

by Reed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John in the service department
Aug 23, 2022 -

Mercedes-Benz of Plano responded

Reed, thanks for the five-stars! We're happy to hear our team was in constant communication and you're pleased with our teams customer service! We appreciate your praise. See you next time. Best wishes!

August 23, 2022

My aerobics manager, Aly, is fantastic. He got my car in and out very quickly. More

by Planofoodoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aly
Aug 24, 2022 -

Mercedes-Benz of Plano responded

Planofoodoe, thanks for the five-star praise! We're happy to hear working with Aly was an excellent experience! We appreciate your feedback. See you next time. Take care!

August 23, 2022

Nice people. Beautiful facility. Excellent service. I can't imagine there's a better dealership anywhere in the Dallas metroplex. More

by MB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Quimby
Aug 24, 2022 -

Mercedes-Benz of Plano responded

MB, thanks for the five-stars and mention of excellent service in our beautiful facility! We're happy to hear you had an excellent visit! We appreciate your feedback. See you next time. Thanks again!

August 23, 2022

Great customer service, Manny always have a great attitude and customer service. Nice waiting area ! More

by Iliana Marroquín
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emmanuel Rodriguez
Aug 24, 2022 -

Mercedes-Benz of Plano responded

Iliana, thanks for the five-stars and mention of great customer service with Manny! We're happy to hear you had an excellent visit and enjoyed the waiting area. We appreciate your feedback. See you next time. Thanks again!

August 23, 2022

Great experience and service. Mila Claypool is a great service advisor! The dealership was very clean and finished our vehicle maintenance when promised. More

by Lily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mila Claypool
Aug 24, 2022 -

Mercedes-Benz of Plano responded

Lily, thanks for the five-stars and mention of working with Mila! We're happy to hear you had an timely visit and found the facilities clean! We appreciate your feedback. See you next time. Thanks again!

August 23, 2022

Aly is always fantastic to work with and takes great care of our cars each time we take them in. More

by Charles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
L Aly Lanani
Aug 24, 2022 -

Mercedes-Benz of Plano responded

Charles, thanks for the five-stars and mention of working with Aly in service! We're pleased to hear you had an excellent visit! We appreciate your feedback. See you next time. Best wishes!

August 22, 2022

Excellent service! Fast and great job! Service advisor ALY Lalani was kind & professional. Very satisfied with the job, well done! The rest of the staffs are excellent More

by cenacolee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alykhan Lalani
Aug 22, 2022 -

Mercedes-Benz of Plano responded

cenacolee, thanks for the five-stars! We're glad to hear Aly Lalani was kind and professional! We appreciate your praise. See you next time. Thanks again!

August 22, 2022

MB of Plano has been at the top of my list where service is concerned. From the first time I took my first car, the level of care has been beyond exceptional. Meticulous and detailed is the standard of this More

by George Davis King Jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
Aug 22, 2022 -

Mercedes-Benz of Plano responded

George, thanks for the five-stars! We're happy to hear our dealership's level of care is beyond exceptional! We appreciate your praise. See you next time. Best wishes!

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