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Mercedes-Benz of Plano - Service Center

Plano, TX

4.4
1,139 Reviews

1,139 Reviews of Mercedes-Benz of Plano - Service Center

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June 02, 2011

The dealership was originally recommended to me by a friend of mine and I therefore bought the car there two years ago. The sales and trade in process was straightforward and no hassle. Since then the More

by plinke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Wojick
May 27, 2011

Service is the least "fun" apsect of car ownership; it's something I've always hated to deal with until I found Kelly here at Ewing. From the moment I call to discuss service she does eve More

by owlstoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Wojick
May 12, 2011

I bought my car new from Ewing. I have had it serviced there because they are honest, reliable, polite, prompt and available! Can there be another reason for staying with Ewing? I had a service advisor More

by Cordette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kelly Woijek, Clay Thorne, Brizan Curtis
May 08, 2011

Mitzi replaced 3 bulbs while i waited in the tail/brake lamp area. She always does everything possible to get my car in and out as quickly and as thoroughly as possible. I am planning on buying this same More

by kerrywerra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitzi Crenshaw
May 07, 2011

Great customer service: Service appointment was quickly set up and was given a rental car to get back to work on time. Quality of Work: Done right the first time and the work was done thoroughly. Ser More

by detruong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitzi Cranshaw
May 04, 2011

On April 30th, 2011, when I went to start my 2004 CLK 500, much to my chagrin it wouldn't start. I called Mercedes Roadside Assistance the next morning and within 45 minutes they had a tow truck on site More

by DealerraterTX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deana Lisby
May 03, 2011

I receive excellent care at Mercedes Benz Ewing Autohaus in Plano when taking my car in for routine service. Kelly's excellent professionalism is demonstrated through clear communication and being true to More

by gyalong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly in Service
January 18, 2011

I bought a certified used car and was surprised as to how well I was treated by the salesman Norman Rivers. Now on to the service dept, my normal writer is Deanna, she's EXCELLENT. I went in and Deanna was n More

by quamee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JDL
March 25, 2007

Be careful of your choice of Service Writers/Advisors. Be careful of your choice of Service Writers/Advisors. My experience has be stellar over a 13 year period EXCEPT for one visit for service when Don More

by dew07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor Don
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