Mercedes-Benz of Plano - Service Center

Very Nice Staff was courteous. They serviced my car as I requested and gave a free carwash at the end. I like this dealership and will go back to them the next Staff was courteous. They serviced my car as I requested and gave a free carwash at the end. I like this dealership and will go back to them the next time I need to have service done. More

Mercedes Benz roadside tolled my car to the dealership. Service advisor had the car checked out and called with a solution fix. Csr was fixed and the dealership brought the car bsck to my home. Thanks Ste Service advisor had the car checked out and called with a solution fix. Csr was fixed and the dealership brought the car bsck to my home. Thanks Stephen More

Great service. The price i was qouted was exact. Marc Henley is a fine service advisor. My car came back clean and the diinfected the inside as i picked it up. Henley is a fine service advisor. My car came back clean and the diinfected the inside as i picked it up. More

Excellent Customer service. Quickly understood the problem and took the car for service and resolved the issue very effectively. I appreciate Chuck’s (Service Advisor) excellent customer service. problem and took the car for service and resolved the issue very effectively. I appreciate Chuck’s (Service Advisor) excellent customer service. More

They are courteous, helpful, and knowledgeable. They know their vehicles. The wait time is minimal. Loaner cars are clean and new. My car was washed even though rain was forecast. So nice! their vehicles. The wait time is minimal. Loaner cars are clean and new. My car was washed even though rain was forecast. So nice! More

recent service work Marc is always pleasant and keeps me informed about what needs to be done and how long it will take. my car is cleaned and ready when I'm ready for i Marc is always pleasant and keeps me informed about what needs to be done and how long it will take. my car is cleaned and ready when I'm ready for it. More

Marc is extremely knowledgeable and the BEST service Manager at any dealership I’ve ever visited. He’s attentive and extremely customer focused! If you take your care to Plano MB, I strongly recommend Manager at any dealership I’ve ever visited. He’s attentive and extremely customer focused! If you take your care to Plano MB, I strongly recommend Mark as your Service Manager. More

Love this dealership! They always take care of me!! I am kept up to date as to anything that is unexpected. My car was clean and sparkly when I picked her up. kept up to date as to anything that is unexpected. My car was clean and sparkly when I picked her up. More

Best service Dept! Chuck pullen is my service agent and he goes above and beyond to make sure my car is picked up and taken care of then they deliver back to me . Makes it so convenient with my work schedu he goes above and beyond to make sure my car is picked up and taken care of then they deliver back to me . Makes it so convenient with my work schedule More

Excellent service and info flow by Glenn Manther. The work was extensive with AC and heater problems including tire / alignment. It was done in a timely manner work was extensive with AC and heater problems including tire / alignment. It was done in a timely manner More