Mercedes-Benz of Plano - Service Center

Mercedes Benz of Plano seems to always do what it takes to satisfy its customers. My last visit was during the COVID lockdown. The dealership adapted a didn’t seem to miss a beat with the usual courtesy, a to satisfy its customers. My last visit was during the COVID lockdown. The dealership adapted a didn’t seem to miss a beat with the usual courtesy, attentiveness, and team play. Work done right. More

The staff is amazing! They picked up my car for servicing and returned it promptly. The car was clean and I did not have to leave the house during a critical time during the pandemic. I am very happy with t and returned it promptly. The car was clean and I did not have to leave the house during a critical time during the pandemic. I am very happy with their service! More

Very good service The whole team is so great, friendly and always ready to understand the need and help with our requests. Very good team work I have ever seen so far. The whole team is so great, friendly and always ready to understand the need and help with our requests. Very good team work I have ever seen so far. More

Great service from Marc Henley and Matt workman. Very knowledgeable and attentive. Thank you guys for making my new car purchase a great one and thanks for all you both do. knowledgeable and attentive. Thank you guys for making my new car purchase a great one and thanks for all you both do. More

Very friendly service. Advisor was polite and explained everything! Car was super clean when I picked up. Battery was replaced in about an hour. Super efficient. everything! Car was super clean when I picked up. Battery was replaced in about an hour. Super efficient. More

Never a hit or miss with Mercedes of Plano. They get it right the first time every time and I’ve never had an issue with them. That’s why I take both my vehicles to them for service right the first time every time and I’ve never had an issue with them. That’s why I take both my vehicles to them for service More

Always impeccable service. The best by far in the area. They keep my car in tip top shape. Friendly and courteous and professional. They go the extra mile. They keep my car in tip top shape. Friendly and courteous and professional. They go the extra mile. More

Everyone at MB was polite and helpful. Glen and the other people involved in fixing my car kept me up to date daily about the status and what was being done to my vehicle. other people involved in fixing my car kept me up to date daily about the status and what was being done to my vehicle. More

Excellent customer service and timeliness of service. I was extremely pleased with the communication too! Thank you So very much! Great job on dealership’s end! was extremely pleased with the communication too! Thank you So very much! Great job on dealership’s end! More

As usual they did an excellent job very quickly. The loan car was great as well. Asif, my service rep, took excellent care of me and my car. car was great as well. Asif, my service rep, took excellent care of me and my car. More