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Mercedes-Benz of Plano - Service Center

Plano, TX

4.8
1,379 Reviews

1,379 Reviews of Mercedes-Benz of Plano - Service Center

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June 17, 2020

I was very pleased with the service and quickness in completion. Clayton was great as usual. Thank you Clayton for your great customer service every time. More

by Mvj96
Recommend Dealer
Yes
Employees Worked With
Clayton Fraizer
Jun 17, 2020 -

Mercedes-Benz of Plano responded

Mvj96, thank you for sharing praise regarding your service experience with Clayton! We're pleased to hear that your experience with us was 5-star. See you next time. Thanks again!

June 09, 2020

Thanks to all the staff At Mercedes-benz of Plano thanks to our service advisor Stephen Wolson he very Professional and kind.like always .t More

by Aleyda Guerrero
Recommend Dealer
Yes
Employees Worked With
Stephen Wolson thank you
Jun 10, 2020 -

Mercedes-Benz of Plano responded

Aleyda, thank you for sharing praise regarding working with Stephen! We appreciate your kind note and look forward to serving you next time. Thanks again!

June 06, 2020

Great service for my routine maintenance. My service advisor Chad Bunton as always was friendly and profesional. I waited for my car in a safe and comfortable environment. More

by Ms G
Recommend Dealer
Yes
Employees Worked With
Chad Bunton
Jun 08, 2020 -

Mercedes-Benz of Plano responded

Ms G, thank you for sharing praise regarding working with Chad! We appreciate your feedback and look forward to serving you additionally next time! Best wishes.

June 04, 2020

Very good customer service. They call you to keep you updated if there are changes to your service order. Nice well maintained waiting area. Very clean More

by Angelo
Recommend Dealer
Yes
Employees Worked With
Matt Workman
Jun 05, 2020 -

Mercedes-Benz of Plano responded

Angelo, thank you for your endorsement and mention of working with Matt and pleased to hear he kept you up to date on your vehicle status. We appreciate your praise and look forward to serving you again moving forward. Best wishes!

June 04, 2020

I came in there with one problem which they identified is worse than I thought! But they took care of it and we’re extremely professional. Great dealership More

by Kathlee31
Recommend Dealer
Yes
Employees Worked With
Jeff Quimby
Jun 05, 2020 -

Mercedes-Benz of Plano responded

Kathlee31, thanks for stopping in for service with Jeff. We appreciate your kind words and want you to know we're always here to assist you when the need arises! Thanks again!

June 03, 2020

Consistently receive excellent, personalized service from my advisor, Jay, and the entire MB Plano dealership. Highly recommend both purchasing & servicing your MB at this dealership! More

by Holly S.
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
Jun 04, 2020 -

Mercedes-Benz of Plano responded

Holly, thanks for sharing 5-stars and mentioning your experience with Jay! We appreciate your praise. See you next time! Best wishes!

June 02, 2020

Mercedes Plano & Glenn Manther were excellent. I would recommend both to friends and family. My scheduled appointment was right on time and everyone I met, to include Glenn, was professional and friendly. More

by Mevangelist27
Recommend Dealer
Yes
Employees Worked With
Glenn Manther
Jun 02, 2020 -

Mercedes-Benz of Plano responded

Mevangelist27, thank you for your kind words and mention of working with Glenn! We greatly appreciate your feedback and pleased to hear your experience with us was excellent. See you next time! Thanks again!

May 29, 2020

My service advisor listens to my issues and does his best to take care of everything. He’s always friendly, helpful, and keeps me informed through text messages. More

by streak.wilhite
Recommend Dealer
Yes
Employees Worked With
Stephen Wolston
May 30, 2020 -

Mercedes-Benz of Plano responded

Streak.Wilhite, we appreciate your 5-stars and mention of working with Stephen in service. Let us know when we may serve you next. Thanks again! Best wishes!

May 25, 2020

The service at this dealership is responsive, quick, and honest, providing fair repair options. Jay helped coordinate a tow, made sure I understood alternatives and cost differences. Then he got me out th More

by Court
Recommend Dealer
Yes
Employees Worked With
Jay
May 26, 2020 -

Mercedes-Benz of Plano responded

Court, thanks for sharing 5-stars and mentioning working with Jay. We appreciate your praise. Let us know when we may assist you next. Thanks again!

May 25, 2020

Marc Henley is an amazing service advisor and always does a great job. He is the reason I continue to buy Mercedes. I do love the cars, but the service is more important to me over the years that I have the More

by Tyler
Recommend Dealer
Yes
Employees Worked With
Marc Henley
May 26, 2020 -

Mercedes-Benz of Plano responded

Tyler, thank you for sharing praise regarding working with Marc in service! We appreciate your endorsement and look forward to serving you again next time! Best wishes.

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