Mercedes-Benz of Plano - Service Center

Plano Mercedes went above and beyond to get our G63 a new key. They are very Courteous and professional and made our experience very pleasant. key. They are very Courteous and professional and made our experience very pleasant. More

The rep was very helpful but the service was not good, needed a parking lamp bulb changed but never happened and got a very nonchalant answer, overall experience was very unwelcoming. I go to David Mcdavi needed a parking lamp bulb changed but never happened and got a very nonchalant answer, overall experience was very unwelcoming. I go to David Mcdavid for my other vehicles and and the experience is much better, I would rather go to a private mechanic More

The service advisor was very helpful with my ML350 repair. Mr Jeff. Quimby Is a good man doing excellent job for his customers.when my vehicle was ready, a driver was sent to pick me up. repair. Mr Jeff. Quimby Is a good man doing excellent job for his customers.when my vehicle was ready, a driver was sent to pick me up. More

service great service and handling throughout the company and the time spent waiting was spent productively. the car was done in good time although the car wa great service and handling throughout the company and the time spent waiting was spent productively. the car was done in good time although the car wash was not working. More

Jay Henderson is very helpful. And communicates very well on status of job. Never, have to call to ask for an update. Will always use him for my next Mercedes purchase... on status of job. Never, have to call to ask for an update. Will always use him for my next Mercedes purchase... More

I am very happy with the dealership, and especially with Matt Workman my Service Advisor. Matt is very professional and fair and delivers first class work. Matt Workman my Service Advisor. Matt is very professional and fair and delivers first class work. More

Service Always clean friendly and timely service .... quality work as well. Chuck Pullen is a great service rep with solid feedback and recommendations relat Always clean friendly and timely service .... quality work as well. Chuck Pullen is a great service rep with solid feedback and recommendations relative to repairs and maintenance More

Very happy with service Rep. I came late because of problems with the car. Service still was able to find space and fix the car at the same day. problems with the car. Service still was able to find space and fix the car at the same day. More

Very happy with how promptly I was able to get my car service for an Air Conditioner recall/Issue. Chris my Service Advisor was Awesome.Professional Friendly and most kind. Explained my process to file service for an Air Conditioner recall/Issue. Chris my Service Advisor was Awesome.Professional Friendly and most kind. Explained my process to file claim and insured I was given multiple copies. More

My experience with MB of Plano was very professional and positive. Jay is always pleasant and personable and I appreciate his helpful and caring attitude. He should teach the younger workers about good cust positive. Jay is always pleasant and personable and I appreciate his helpful and caring attitude. He should teach the younger workers about good customer service, courtesy and how to represent Mercedes Benz. More