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1,252 Reviews of Mercedes-Benz of Plano - Service Center
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February 08, 2020
Your PERSONAL DATA is not SECURE Now at 21 times this dealership notifies me of other clients service arrangements including their private information. Have contacted the dealership s Now at 21 times this dealership notifies me of other clients service arrangements including their private information. Have contacted the dealership so many times that I am sick about it. CarFax even believes this car is mine. Dealership said in December it was fixed at 18 mistakes but guess what....received notice 19, 20 and 21. Corporate even sent me a review for the car that is not mine...rated it a 1 negative...never heard back. NEVER BUY FROM THESE FOLKES. More
by DennisS
Employees Worked With
It is not my car so I have no names
February 08, 2020
they won't hesitate to over charge you for everything possib They care less about customers and do their best to make your bill as high as possible. They look you in the eyes and lie to you. their website shows They care less about customers and do their best to make your bill as high as possible. They look you in the eyes and lie to you. their website shows they have special for purchasing 4 tires and getting free alignment or all other specials but their staff look you in the eye and lie to you about their specials and try to overcharge you. if you don't check their specials on the website no one there will even tell you anything, and if you know about their discounts and specials, still they try not to give it to you. spent $1350 for four tires and simple service and Z (the guy who helped me) treated me like crap. Please try to hire professionals or teach your staff to treat people right. I wish I could take my car to the Hyundai dealership where I used to take my previous car, they were so nice and professional I always enjoyed going there, I never asked them for loaner car, cause I had fun just staying and hanging out with their employees. Mercedes Dealer always does a good job ruining my day and pissing me off every time I'm there. More
by Zoey
Employees Worked With
Other Employees :
Z was the only person who helped me. had to select one of the above to be able to submit this
February 07, 2020
Love the efficiency and promptness as well as the courtesy extended by all employees. Have had my car since 2011 and I have thoroughly enjoyed this vehicle. courtesy extended by all employees. Have had my car since 2011 and I have thoroughly enjoyed this vehicle. More
by pawlayer
Employees Worked With
Chad Bunton. Service.
January 31, 2020
Mercedes Benz of Plano always does an exceptional job servicing my vehicle. I scheduled in advance for a free loaner vehicle. Had the car detailed & it looked brand new. servicing my vehicle. I scheduled in advance for a free loaner vehicle. Had the car detailed & it looked brand new. More
by rallsup
Employees Worked With
None of these people assisted me
January 22, 2020
Dino was so helpful and made this service a seamless experience. He is a devoted and wonderful advisor and I hope to work with him again. experience. He is a devoted and wonderful advisor and I hope to work with him again. More
by Cheri2651
Employees Worked With
DINO. He was so helpful and great to work with!!
January 20, 2020
Thank you for your service ! The staff was very courteous and helpful! As usual they try to provide answers to all our questions Thank you and helpful! As usual they try to provide answers to all our questions Thank you More
by Srytzell
Employees Worked With
January 20, 2020
Service Maintenance B Visit Always top notch service and professional treatment when taking my GLK350 in for service at Mercedes Benz of Plano. The loaner car provided during ser Always top notch service and professional treatment when taking my GLK350 in for service at Mercedes Benz of Plano. The loaner car provided during service is a big plus for me. More
by LaurieW
Employees Worked With
Marc Henley
January 15, 2020
First rate as always! no, no no bno no no no no no noll no n nop n n hnon n novbn v nvbn h nbvb no cn vobpo. no I don't have time for this . no, no no bno no no no no no noll no n nop n n hnon n novbn v nvbn h nbvb no cn vobpo. no I don't have time for this . More
by gary
Employees Worked With
Jennifer Collins
