Mercedes-Benz of Plano - Service Center

Marc Henley took very good care of my service. He is knowledgeable and answers all of my questions. He is excellent, and an asset to Mercedes Benz Plano. He is the best. He is knowledgeable and answers all of my questions. He is excellent, and an asset to Mercedes Benz Plano. He is the best. More

Excellent service and communication from Manny Rodriguez. Car repairs were very professional and car was detailed afterwards. Car repairs were very professional and car was detailed afterwards. More

Steven Rand was very helpful in getting my vehicle in before leaving on travel. Service advisor wasn’t knowledgeable on issue, but problem was promptly addressed with new vehicle. before leaving on travel. Service advisor wasn’t knowledgeable on issue, but problem was promptly addressed with new vehicle. More

Very professional helpful and Ali Lalani a great person who help me in everything I need and all employees are friendly and welcoming too. who help me in everything I need and all employees are friendly and welcoming too. More

Mercedes Benz of Plano services my car quickly and efficiently with quality and hospitality. Thank you. efficiently with quality and hospitality. Thank you. More

My visit this time was remarkable. I was able to learn things about my car. John Berry took great care with me and took the time to answer my questions. I had told him that if this vis I was able to learn things about my car. John Berry took great care with me and took the time to answer my questions. I had told him that if this visit went anything like the last visit when I was there, I was not coming back. But he restored my faith in Mercedes-Benz again. Not like last time where the people were mean and not helpful and did not want to talk with you. You need more people like John Berry. More

The service was excellent but the pricing was still kind of high. No loan car was offered if so, I was told there wasn’t one available. It’s so frustrating coz I had no car to go for my errands during those of high. No loan car was offered if so, I was told there wasn’t one available. It’s so frustrating coz I had no car to go for my errands during those days the car was in the dealer shop. It took for several days four days. That’s a lot of days without my vehicle. I was so frustrated. More

Aly always goes above and beyond when I need service done on my car, even works on his days off and I wouldn’t let anyone else work on my car but Trey! I highly recommend this dealership!! on my car, even works on his days off and I wouldn’t let anyone else work on my car but Trey! I highly recommend this dealership!! More

Aly at Mercedes service plano was very helpful and helped explain everything clearly and made sure I was promptly helped at getting me home. explain everything clearly and made sure I was promptly helped at getting me home. More

Service department was very friendly and helpful. They did everything on time, very happy with the work preformed. They did everything on time, very happy with the work preformed. More