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Mercedes-Benz of Plano - Service Center

Plano, TX

4.7
1,236 Reviews
Call Service Center (972) 599-0909

1,237 Reviews of Mercedes-Benz of Plano - Service Center

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December 21, 2024

Yes. The service is as always. Par excellence. I will always use Mercedes Plano. Chad was excellent service advisor and Ben Mitchell is just the absol More

by Elrod.d.e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Mitchell
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Dec 22, 2024 -

Mercedes-Benz of Plano responded

Eldrod.d.e, thank you for sharing 5-stars and noting an excellent experience with Chad. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 20, 2024

I find everyone friendly and courteous, Liam aways goes out his way to make the visit as pleasant as possible. More

by Howard Frysh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Howard Frysh responded

Please this was not meant to be published. Please do not publish Thankyou, Howard Frysh

Dec 20, 2024 -

Mercedes-Benz of Plano responded

Howard, thank you for sharing 5-stars and noting that you found everyone you worked with friendly and courteous. We appreciate your business and your feedback and look forward to serving you additionally next time. Take care!

December 20, 2024

Mercedes Benz of Plano has a great service department. My service advisor goes above and beyond to ensure my experience is pleasant. More

by Sabicraw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina Ozminkowski service advisor
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Dec 20, 2024 -

Mercedes-Benz of Plano responded

Sabicraw, thank you for sharing 5-stars! We're glad to hear our team goes above and beyond to ensure a pleasant experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 19, 2024

Aly Lanani was very nice and made sure that my car was taking care of. More

by alflara2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Lanani
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Dec 19, 2024 -

Mercedes-Benz of Plano responded

alflara2, thank you for sharing 5-stars! We're pleased to hear Aly Lanani is nice and made sure your car was taken care of! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

December 19, 2024

Good! Professional! Good communication with the customer by a service representative, Jacoby! Thorough repair process by a professional mechanic. Thanks fo More

by MAHN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not applied
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Dec 19, 2024 -

Mercedes-Benz of Plano responded

MAHN57, thank you for sharing 5-stars! We're pleased to hear Jacoby is professional and communicative! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 19, 2024

Great customer service again! Olivia was prompt and got things done quickly! I have always had great service at this dealership. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliva
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Dec 19, 2024 -

Mercedes-Benz of Plano responded

John, thank you for sharing 5-stars! We're pleased to hear Olivia is prompt and provided great customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 18, 2024

Thanks to Jacobie. He stayed on top of my repair & kept me informed. Also used his influence to try to expedite the replacement of my battery since I had to remain ther More

by jettamcdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Mercedes-Benz of Plano responded

jettamcdonald, thank you for sharing 5-stars and noting an excellent experience in service with Jacobie! We appreciate your kind words and look forward to serving you additionally next time. Take care!

December 18, 2024

Very polite and nice place to purchase your vehicle. We'll stocked with new and pre-owned More

by jungon0905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Song
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Mercedes-Benz of Plano responded

jungon0905, thank you for sharing 5-stars! We're glad to hear our team is polite and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

December 16, 2024

Very professional. Great service. Sabrina was excellent! They always go above and beyond to insure great service More

by Ashley B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
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Dec 17, 2024 -

Mercedes-Benz of Plano responded

Ashley, thank you for sharing 5-stars and noting very professional service with Sabrina! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

October 06, 2024

Had my car serviced. The work was not good. Bringing it back in hoping the can actually do the work they charged for last time. More

by Carrollton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above
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