1,233 Reviews of Mercedes-Benz of Plano - Service Center
I would not change this dealership for anything, since I bought my car, Conie has treated me amazing, and for the service Justin is very professional, makes my experice at there seamless, he answers all my bought my car, Conie has treated me amazing, and for the service Justin is very professional, makes my experice at there seamless, he answers all my questions, my car is in very good hands, thank you very much. More
I went in to get my vehicle serviced and received top- tier service. Everyone in the office was very pleasant and went a live and beyond my expectations. After having my vehicle serviced there was a softw tier service. Everyone in the office was very pleasant and went a live and beyond my expectations. After having my vehicle serviced there was a software issue that occurred and before giving me back my car they wanted to make sure the issue was resolved. Provided me with a loaner until they were able to get the software updated. Picked up vehicle day n it’s running better than ever. Avery thank so much for taking care of us! Will be back soon More
I had an exceptional experience at the Mercedes Benz Service Center today, thanks to the outstanding service provided by Candace Lewis. From the moment I arrived, Candace was welcoming, professional, an Service Center today, thanks to the outstanding service provided by Candace Lewis. From the moment I arrived, Candace was welcoming, professional, and attentive, ensuring that my service needs were clearly understood and addressed. The service itself was impressively fast—much quicker than I expected. The efficiency of the team was evident in every step of the process. I also want to highlight how convenient and user-friendly their notification system is. I was able to easily track the progress of my vehicle’s service in real-time and complete payment seamlessly, all with just a few clicks. Overall, the combination of Candace’s excellent customer care and the streamlined service experience made this a standout visit. I highly recommend this service center to anyone seeking top-tier care for their vehicle! More
Great dealership with amazing sales and service team guys. Highly customer focused, friendly, professional and courteous guys. Highly customer focused, friendly, professional and courteous More
An-Tony is my service advisor and he is wonderful! I totally trust him! I love that I get in and out of there quickly with no hassles. I was just in for my “Service A.” Everything was perfect!! This i I totally trust him! I love that I get in and out of there quickly with no hassles. I was just in for my “Service A.” Everything was perfect!! This is my second vehicle with Mercedes Benz of Plano - stayed with An-Tony! More