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Mercedes-Benz of Plano - Service Center

Plano, TX

4.7
1,233 Reviews

1,233 Reviews of Mercedes-Benz of Plano - Service Center

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January 21, 2025

Mercedes of Plano have the best service team to make sure you and your car is taking care of well. More

by billvuu88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Solis
January 21, 2025

The team is very professional. They respect your time. In general a very good environment. More

by tenagne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Lalani
Jan 21, 2025 -

Mercedes-Benz of Plano responded

tenagne, thank you for sharing 5-stars and noting your time with Aly in service. We love hearing everyone was professional! We appreciate your praise and look forward to serving you again next time. Thanks again!

January 21, 2025

I would not change this dealership for anything, since I bought my car, Conie has treated me amazing, and for the service Justin is very professional, makes my experice at there seamless, he answers all my More

by aracely_63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Jan 21, 2025 -

Mercedes-Benz of Plano responded

aracely_63, thank you for sharing 5-stars and noting your time with Connie and Justin in service. We love hearing our team goes the extra mile! We appreciate your praise and look forward to serving you again next time. Thanks again!

January 21, 2025

Great service department. Very attentive and accommodating. They went the extra mile to provide great service. More

by RonnaK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ramirez
Jan 21, 2025 -

Mercedes-Benz of Plano responded

RonnaK, thank you for sharing 5-stars and noting your time with us in service. We love hearing our team went the extra mile! We appreciate your praise and look forward to serving you again next time. Thanks again!

January 21, 2025

I went in to get my vehicle serviced and received top- tier service. Everyone in the office was very pleasant and went a live and beyond my expectations. After having my vehicle serviced there was a softw More

by LaShaunda Porter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Van Der Ziel
Jan 21, 2025 -

Mercedes-Benz of Plano responded

LaShaunda, thank you for sharing 5-stars! We're pleased to hear our team provided top tier service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 20, 2025

Very friendly and efficient service! Always get my car taken care of quickly and make sure things are running smoothly. More

by docpavelka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Young
Jan 20, 2025 -

Mercedes-Benz of Plano responded

docpavelka, thank you for sharing 5-stars! We're pleased to hear our team is friendly and efficient! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 20, 2025

Had a great experience getting my car repaired. They worked with the third party company and got it done. More

by Suneeta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin in Service
Jan 20, 2025 -

Mercedes-Benz of Plano responded

Suneeta, thank you for sharing 5-stars! We're glad to hear our team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 19, 2025

I had an exceptional experience at the Mercedes Benz Service Center today, thanks to the outstanding service provided by Candace Lewis. From the moment I arrived, Candace was welcoming, professional, an More

by Coles.karin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Lewis
Jan 20, 2025 -

Mercedes-Benz of Plano responded

Coles, thank you for sharing 5-stars! We're happy to hear our Candace and the rest of our team provided an exceptional experience and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 18, 2025

Great dealership with amazing sales and service team guys. Highly customer focused, friendly, professional and courteous More

by jimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aly
Jan 19, 2025 -

Mercedes-Benz of Plano responded

Jimi, thank you for sharing 5-stars and noting a great service visit. We appreciate your endorsement and mention of our amazing team. We look forward to serving you additionally in the future. Thanks again!

January 18, 2025

An-Tony is my service advisor and he is wonderful! I totally trust him! I love that I get in and out of there quickly with no hassles. I was just in for my “Service A.” Everything was perfect!! This i More

by Laura B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
An-Tony
Jan 18, 2025 -

Mercedes-Benz of Plano responded

Laura, thanks for sharing 5-stars and noting An-Tony was wonderful to work with during your recent Service A Visit. We appreciate your business and your praise. See you next time. Thanks again!

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