Mercedes-Benz of Plano - Service Center

Had to wait about 10-15 minutes for service staff took my keys upon arrival. Otherwise, my service advisor Manny explained what was to happen and when car would be available. keys upon arrival. Otherwise, my service advisor Manny explained what was to happen and when car would be available. More

Muy profesional su trabajo y rapidez los felicito en especial al señor Luis por su atención. especial al señor Luis por su atención. More

The service I received the last couple of days was as it continues to be, absolutely stellar! continues to be, absolutely stellar! More

Mercedes Benz of Plano has been our dealership of choice for the past 35 years. The professionalism and knowledge is consistent throughout the dealership from service to sales and beyond. for the past 35 years. The professionalism and knowledge is consistent throughout the dealership from service to sales and beyond. More

We are always pleased with the service we receive at Mercedes Benz of Plano. Our service advisor, Jay Henderson, goes above and beyond what you’d normally expect at a dealership. We only take our car to Mercedes Benz of Plano. Our service advisor, Jay Henderson, goes above and beyond what you’d normally expect at a dealership. We only take our car to Mercedes Benz of Plano. More

Very good communication, and overall interaction was excellent. Loaner vehicle and customer lounge are top notch. excellent. Loaner vehicle and customer lounge are top notch. More

The service advisor Candice is very polite and she helped me in understanding the issues which I reported. She kept me in follow-up and gave all the status on my vehicle. I am very happy about how she treate me in understanding the issues which I reported. She kept me in follow-up and gave all the status on my vehicle. I am very happy about how she treated the customer. Kudos to Candice More

Patrick was very professional and showed outstanding customer service. I appreciate the constant communication, thank you for working with me. customer service. I appreciate the constant communication, thank you for working with me. More

Very efficient, from the appointment to the loaner, & the service, very nice friendly competent staff. the service, very nice friendly competent staff. More

Welcoming, personable and delivered with quality. I would highly recommend Mercedes-Benz of Plano for all of your driving needs. I would highly recommend Mercedes-Benz of Plano for all of your driving needs. More