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Mercedes-Benz of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,137 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,137 reviews

February 17, 2025

Excellent staff in sales, service and finance. They make customers feel at home and appreciated. More

by adh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hartung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candice Lewis
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Feb 17, 2025 -

Mercedes-Benz of Plano responded

adh, thank you for sharing 5-stars! We're glad to hear our team is excellent and made you feel at home and appreciated! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

February 17, 2025

Steve was very helpful and helped us through all the possible options, took care of my must have features and helped narrow down what I wanted More

by Manu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Gleason
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Feb 18, 2025 -

Mercedes-Benz of Plano responded

Manu, thank you for sharing 5-stars and noting Steve was helpful! Thanks for shopping with us. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 16, 2025

Overall experience was magnificent especially our sales guy Serge O. he did a great job, knowledgeable about the product, awesome customer service. Made us feel at ease since this was our first purchase wi More

by francia02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serge O
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Feb 16, 2025 -

Mercedes-Benz of Plano responded

francia02, thank you for sharing 5-stars and noting Serge O was great to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 15, 2025

Serge is amazing to work with and he made the whole process of buying a new car so easy. He even sent me a video of the car before I came to buy it. I highly recommend working with the folks at Mercede More

by Suz_matthews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serge
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Feb 15, 2025 -

Mercedes-Benz of Plano responded

Suz_matthews, thank you for sharing 5-stars and noting SERGE was amazing to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 14, 2025

Very fast process to get service on 2 open recalls in mi car … everything went smoothly More

by edoardobaez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam
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Feb 15, 2025 -

Mercedes-Benz of Plano responded

edoardobaez, thank you for sharing 5-stars and noting a fast service visit! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 14, 2025

Andrew Solis is a class act. I come to your service dept because of him. He's more than earned my business and respect. More

by milwill26
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Solis
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Feb 14, 2025 -

Mercedes-Benz of Plano responded

milwill26, thank you for sharing 5-stars and noting a successful service visit with Andrew! We appreciate your endorsement and mention that he is the reason you keep coming back. Let us know when we may serve you again. Best wishes!

February 13, 2025

As always( Aly and the rest of the service team provide top-notch service. Makes the experience pleasant, instead of annoying!!! More

by Juli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2025 -

Mercedes-Benz of Plano responded

Juli, thank you for sharing 5-stars and noting a successful service visit with Aly! We appreciate your endorsement. Let us know when we may serve you again. Take care. Best wishes!

February 13, 2025

Jay is awesome! He is very knowledgeable, realistic, and attentive to his customers. If you can choose any service advisor, choose him. More

by douglas.c.brennan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
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Feb 13, 2025 -

Mercedes-Benz of Plano responded

douglas.c.brennan, thank you for sharing 5-stars and noting your experience with Jay! We love hearing he was knowledgeable, realistic and attentive! We look forward to serving you additionally next time. Take care. Best wishes!

February 13, 2025

Our service advisor does an excellent job with communicating the issues and completing service in a timely manner. More

by kevinjblessing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia
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Feb 13, 2025 -

Mercedes-Benz of Plano responded

kevin, thank you for sharing 5-stars! We're pleased to hear our team is communicative and timely! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 13, 2025

Impress that this dealership is really going for the goal- be the BEST! Can’t help not to say Thank You! More

by Mercy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Richard Morones and Service Aly Lalani
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Feb 14, 2025 -

Mercedes-Benz of Plano responded

Mercy, thank you for sharing 5-stars and noting a successful service visit with Aly! We appreciate your endorsement. Let us know when we may serve you again. Take care. Best wishes!

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