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Mercedes-Benz of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,137 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,137 reviews

February 19, 2025

Efficient, Pay attention to problems and solve it in a time manner I'm very satisfied More

by Richard.ss1133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Mercedes-Benz of Plano responded

Ricahrd, thank you for sharing 5-stars! We're happy to hear our team is efficient and attentive! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

February 19, 2025

Excellent Service by Chad Bhuton and his suggestions. Great ambience for customers who are waiting More

by Vnktkalyan999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Mercedes-Benz of Plano responded

Vnktkaylyan99, thank you for sharing 5-stars! We're glad to hear Chad Bunton provided excellent service! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

February 19, 2025

I had a great experience with service advisor Mr. Chad Bunton...and the cost for my repair is very reasonable More

by srinisamala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Bunton
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Feb 19, 2025 -

Mercedes-Benz of Plano responded

srinisamala, thank you for sharing 4-stars! We're glad to hear Chad Bunton provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 18, 2025

Luis Ramirez went above and beyond to help me with my car, providing professional, friendly, and efficient service. More

by Verka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ramírez
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Feb 18, 2025 -

Mercedes-Benz of Plano responded

Verka, thank you for sharing 5-stars and noting Luis was excellent to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 18, 2025

The service department is outstanding. I wish all dealerships were half as good. Ewing should teach a master class to the others. The next vehicle I purchase will be from Ewing only becaus More

by Sammknudsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacobi and Antony
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Feb 18, 2025 -

Mercedes-Benz of Plano responded

Sammknudsen, thank you for sharing 5-stars! We're glad to hear Jacobi and Antony are outstanding! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

February 18, 2025

Excellent service! Love how I can track my car’s progress. Nice to have a way home if I decide to leave my car for a few more hours. Love this dealership! More

by Pj4angels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Burkhardt
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Feb 18, 2025 -

Mercedes-Benz of Plano responded

Pj4angels, thank you for sharing 5-stars! We're glad to hear our team provides excellent service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 18, 2025

Love the Dealership. From Stephen Moore our Sales Rep to the entire Management team. Second car we purchased in the last eight months... More

by kjfechner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Mercedes-Benz of Plano responded

kjfechner, thank you for sharing 5-stars and noting Stephen and our management team are wonderful to work with. Thank you for shopping with us again! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 17, 2025

Excellent service! Manny had my car issue diagnosed and repaired in record time! I am very impressed with the customer service and diagnostic knowledge! Thank you! More

by NickR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Rodriguez
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Feb 17, 2025 -

Mercedes-Benz of Plano responded

NickR, thank you for sharing 5-stars! We're glad to hear our team provided excellent service! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

February 17, 2025

Laurence is a great salesman. I will be using him every time I buy a car there. More

by leisel.spivey7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawrence King III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen rand
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Feb 17, 2025 -

Mercedes-Benz of Plano responded

leisel, thank you for sharing 5-stars! We're glad to hear Laurence is great! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

February 17, 2025

Jacobie did a great job of taking care of me. He was very professional and handled my issue quickly. More

by mitchellmooney1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacobie
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Feb 17, 2025 -

Mercedes-Benz of Plano responded

mitchellmooney1975, thank you for sharing 5-stars! We're glad to hear Jacobie did a great job! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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