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Mercedes-Benz of Plano

Plano, TX

4.8
2,137 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,137 reviews

February 21, 2025

First time at this dealership after moving to texas! The service was in incredible! Andrew made us feel so welcomed and the service from beginning to end was hassle free and easy! More

by Arevalovanesa04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew solis
Feb 22, 2025 -

Mercedes-Benz of Plano responded

Arevalovanesa04, welcome to Texas! Thank you for sharing 5-stars and noting your first visit was incredible! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 21, 2025

Just appreciate Jay and the Tech who's been working on my 2008 ML350. They recommend critical fixes to keep me safe but don't over recommend. They took really good care of my car today and got me in and out More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
Feb 22, 2025 -

Mercedes-Benz of Plano responded

Cindy, thank you for sharing 5-stars and noting Jay has been great to work with in service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 20, 2025

Will recommend to everybody who needs car service done. The service manager Aly was great. More

by Rbhar73709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
Feb 20, 2025 -

Mercedes-Benz of Plano responded

Rbhar73709, thank you for sharing 5-stars and noting Aly was great to work with in service. Please let us know when we may have the pleasure to serve you additionally. Take care. Best wishes!

February 20, 2025

It's nice to be able to work or relax while waiting for your vehicle. MB of Plano takes great care of our car. More

by Cx2kdh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Rodrigez
Feb 20, 2025 -

Mercedes-Benz of Plano responded

Cx2kdh, thank you for sharing 5-star praise and noting that it's nice to work at our facilities while waiting for your car. We appreciate your business and your note. See you next time. Thanks again!

February 20, 2025

Joel, Diane and Alex were awesome. Made us feel special and did not drag anything out. More

by greg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Habermehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Mercedes-Benz of Plano responded

greg, thank you for sharing 5-stars! We're happy to hear Joel, Diane and Alex are awesome! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

February 20, 2025

We received great customer service, purchased a vehicle within less that an hour process of all paperworks and the deal is done. Fast service More

by yang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David LaCroix III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Mercedes-Benz of Plano responded

yang, thank you for sharing 5-stars! We're glad to hear our team provided great customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 20, 2025

Justin is definitely an asset to your business. There's nothing he won't answer for us. He goes out of his way and we appreciate it. More

by noellefoti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Feb 20, 2025 -

Mercedes-Benz of Plano responded

noellefoti, thank you for sharing 5-stars! We're pleased to hear Justin goes out of his way for you! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

February 20, 2025

Great job! Fast and efficient! I came in with a slight emergency of needing a new battery. The service was completed in under an hour! More

by Capriese Lawton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Garcia
Feb 20, 2025 -

Mercedes-Benz of Plano responded

Capriese, thank you for sharing 5-stars! We're glad to hear our team is fast and efficient! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 20, 2025

I recently purchesed my sixth Mercedes-Benz. All were purchesed at MB Plano. Weather I was purchasing or having a car serviced,I have always received Impeccable service. More

by timhunt57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Robles
Feb 21, 2025 -

Mercedes-Benz of Plano responded

timhunt57, thank you for sharing 5-stars! We're happy to hear our team always provided impeccable service! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

February 19, 2025

Eric Liu was fantastic. It was a pleasure to work with him. I will be back for sure when it’s time for my wife to get a vehicle. More

by Aaron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Lu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Mercedes-Benz of Plano responded

Aaron, thank you for sharing 5-stars and noting Eric was fantastic to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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