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Mercedes-Benz of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,137 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,137 reviews

February 25, 2025

Me and myself are both very content with you guys, specially your service deparment, people like Gabriel make a huge difference when it comes down to the service after buying a car. More

by alrlpz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel service manager.
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Feb 25, 2025 -

Mercedes-Benz of Plano responded

alrlpz, thank you for sharing 5-stars and noting excellent service from Gabriel in sales. Congrats on the new car! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 25, 2025

Very friendly and active staff ! They make the difference . Great speed of service . Knowledgeable staff. More

by manit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Hernandez
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Feb 25, 2025 -

Mercedes-Benz of Plano responded

manit, thank you for sharing 5-stars and noting our friendly and active staff! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 25, 2025

Great experience. Out salesman Taylor was incredible. Bob Very great level of service throughout the sale. More

by Rmbfin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2025 -

Mercedes-Benz of Plano responded

Rmbfin, thank you for sharing 5-stars and noting a great experience with Taylor and Bob! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 25, 2025

Excellent visit to the service department! My advisor went above and beyond and stayed in constant communication throughout my visit. I’m very happy about the relationship I’ve established wit More

by Mknox54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Garcia
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Feb 25, 2025 -

Mercedes-Benz of Plano responded

Mknox5,4 thank you for sharing 5-stars! We're glad to hear our team is communicative and went above and beyond for you! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

February 25, 2025

It was great. I got my car back in 3 hours. Patrick could not have been better. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Feb 25, 2025 -

Mercedes-Benz of Plano responded

David, thank you for sharing 5-stars! We're glad to hear Patrick provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 24, 2025

I am very pleased with the fast and competent service, as well as the professionalism. More

by holmesada@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Feb 24, 2025 -

Mercedes-Benz of Plano responded

Thanks for sharing 5-stars and noting you were pleased with the fast service and professionalism! We appreciate your praise. See you next time. Thanks again!

February 24, 2025

Quick efficient professional service department. They communicate promptly regarding needed repairs. They take great care of your car. More

by Monicarohwer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli
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Feb 24, 2025 -

Mercedes-Benz of Plano responded

Monicarohwer, thank you for sharing 5-stars! We're glad to hear our team is communicative, efficient, and professional! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

February 24, 2025

Very professional, helpful, and speedy service. Got me in and out same day I called. Nice waiting area. Car was returned washed too. More

by lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Feb 24, 2025 -

Mercedes-Benz of Plano responded

lori, thank you for sharing 5-stars! We're pleased to hear our team is professional, helpful and quick! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 23, 2025

Patrick deserves a raise. Thank you for the outstanding customer service! He could tell I was stressed and he handled it very professionally, got me in and out ASAP. More

by hunter a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Feb 23, 2025 -

Mercedes-Benz of Plano responded

hunter a, thank you for sharing 5-stars and noting your visit with Patrick in service was excellent! We appreciate you noting he was timely and helpful. We look forward to serving you additionally in the future. Thanks again!

February 23, 2025

Hands down better than my 30 plus years dealing with Cadillac dealerships. Disappointed with wait time for car to be brought around from service baby upon completion- suspect it was a fluke. More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Feb 23, 2025 -

Mercedes-Benz of Plano responded

Patrick, thank you for sharing 5-stars and noting your service visit was great! We appreciate you noting the delay in bringing your car around and will pass that feedback along to leadership. We look forward to continuing to provide you great service moving forward and work on the timeliness of getting your car back to you at pick up. Thanks again!

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