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Mercedes-Benz of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,137 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,137 reviews

February 27, 2025

I’m a former National Sales Manager for Lithia & Driveway, the largest automotive group in America, and I can confidently say that Manny is outstanding. His exceptional service and dedication to cus More

by Brian Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
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Feb 27, 2025 -

Mercedes-Benz of Plano responded

Brian, thank you for sharing 5-stars! We're happy to hear Manny is outstanding! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 27, 2025

I continue to be impressed with your customer service experience! Sabrina was fantastic as ALWAYS, and your staff is always so helpful and kind. 100% satisfied!!! More

by BrookeL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
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Feb 27, 2025 -

Mercedes-Benz of Plano responded

BrookeL, thank you for sharing 5-stars! We're pleased to hear Sabrina is always fantastic! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

February 27, 2025

Nice place to be. They truly care for their customers and the environment is so clean More

by gideon.ariel590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli
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Feb 27, 2025 -

Mercedes-Benz of Plano responded

gideon, thank you for sharing 5-stars! We're glad to hear our team truly cares for our customers! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 27, 2025

Bought a new 2025 GLE350. First time bringing it in for service call. EXCELLENT service. My advisor Jacobie was a rock star. When I picked the car up it was soooooo clean insi More

by kenny.landi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Habermehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacobie Williams
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Feb 28, 2025 -

Mercedes-Benz of Plano responded

kenny.landi, thank you for sharing 5-stars! We're glad to hear Jacobie was excellent to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 26, 2025

I have been super spoiled by the team at MBP and especially Joel H. They made life so easy and I'm super thankful. More

by kylek
Recommend Dealer
Yes
Employees Worked With
Joel Habermehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service advisor who loo
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Feb 26, 2025 -

Mercedes-Benz of Plano responded

kylek, thank you for sharing 5-stars! We're pleased to hear Joel H and the rest of our team make life easy! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 26, 2025

Andrew is the best of the best being the whole time in the Mercedes Benz Plano More

by 67523125
Recommend Dealer
Yes
Employees Worked With
Andrew solis
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Feb 26, 2025 -

Mercedes-Benz of Plano responded

67523125, thank you for sharing 5-stars! We're happy to hear Andrew is the best! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 26, 2025

Once confirming the damage to my car was done in their shop, they handled quickly and professionally. More

by Byann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Feb 26, 2025 -

Mercedes-Benz of Plano responded

Byann, thank you for sharing 4-stars! We appreciate the opportunity to rectify our mistake and are glad to hear our team handled it quickly and professionally. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 26, 2025

Extremely pleased with the service process yielded by your Sevice Team and your support Personnel More

by Jody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Henley
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Feb 26, 2025 -

Mercedes-Benz of Plano responded

Jody, thank you for sharing 5-stars! We're happy to hear our team made sure you were extremely pleased! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 26, 2025

Excellent experience at service. Olivia was great. They provided me with a loaner so I can go back to work, which greatly helped. More

by chrisvindua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Song
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olivia
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Feb 26, 2025 -

Mercedes-Benz of Plano responded

chrisvindua, thank you for sharing 5-stars! We're pleased to hear Olivia is great and provided an excellent experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 26, 2025

Jay Henderson was so very helpful and much appreciated. He made everything so easy and convenient More

by anakbassett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
Report | Print
Feb 27, 2025 -

Mercedes-Benz of Plano responded

anakbassett, thank you for sharing 5-stars and noting that Jay was helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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