Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Mercedes-Benz of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,135 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
Contact Dealership
View Awards

6455 Dallas Pkwy

Plano, TX

75024

Directions

By Type

Showing 2,135 reviews

January 18, 2025

Very professional clean environment very speed with services and the workers are very friendly and kind they make you feel real valued as a customer More

by NESHA 83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Jan 19, 2025 -

Mercedes-Benz of Plano responded

NESHA 83, thank you for sharing 5-stars and noting a timely service visit. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 18, 2025

This is very nice and clean. The staff is very polite and knowledgeable. Willing to help. More

by rhodaturner40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHNNY ROBLES
Report | Print
Jan 19, 2025 -

Mercedes-Benz of Plano responded

rhodaturner40, thank you for sharing 5-stars and noting our nice, clean facilities. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 18, 2025

Chad always offers best in class service. He provides regular updates. Chad is friendly and personable. More

by Abe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Bunton
Report | Print
Jan 19, 2025 -

Mercedes-Benz of Plano responded

Abe, thank you for sharing 5-stars and noting a great service visit with Chad. We love hearing he always is personable and keeps you up to date! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 18, 2025

Mercedes-Benz of Plano is, of course, well appointed and pretty and stocked with all the snacks and goodies people waiting will need. But it was Candace, my service advisor, who made this an exceptional exp More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace
Report | Print
Jan 19, 2025 -

Mercedes-Benz of Plano responded

Christine, thank you for sharing 5-stars and noting a great service visit led by Candace. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 18, 2025

Quick check in, right service by very friendly staff, very good sales and service by Mercedes Benz of plano More

by Deepak Kesarwani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Durar Dughaish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2025 -

Mercedes-Benz of Plano responded

Deepak, thank you for sharing 5-stars and noting a quick service visit let by our friendly staff. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 17, 2025

Service was great and advisor Emanny was very helpful. Timely service was done as expected More

by reazashraf11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emanny from service
Report | Print
Jan 17, 2025 -

Mercedes-Benz of Plano responded

reazashraf11, thank you for sharing 5-stars! We're glad to hear your service visit was great. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 17, 2025

Ali is outstanding—goes above and beyond to meet my needs a courteous and friendly environment More

by Deandent entral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jan 17, 2025 -

Mercedes-Benz of Plano responded

Thank you for sharing 5-stars and noting Aly is outstanding to work with! We're glad to hear your service visit was great. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 17, 2025

Alex & Stephen were great! They made my lease buyout transition quick and smooth! Thank you for your excellent customer service! More

by Jenn.Johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex, Finance.
Report | Print
Jan 17, 2025 -

Mercedes-Benz of Plano responded

Jen.Johnson, thank you for sharing 5-stars and noting Alex and Stephen were great to work with! We love hearing they provided excellent customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 17, 2025

Best service ever! I highly recommend this dealership. Beautiful dealership and the staff is top notch. More

by jjw4316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence King III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2025 -

Mercedes-Benz of Plano responded

jjw4316, thanks for sharing 5-stars and noting our beautiful facilities and top notch staff. We appreciate your business and your praise. See you next time. Thanks again!

January 17, 2025

Olivia in service was great at explaining and communicating what the issues were in a timely manner More

by kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia
Report | Print
Jan 17, 2025 -

Mercedes-Benz of Plano responded

kevin, thank you for sharing 5-stars! We're happy to hear Olivia is explanative and communicative! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

1
...
21
22
23
...
214