Mercedes-Benz of Plano

Tony Ortega is very much about customer satisfaction and not just selling a new car. He is always available anytime I have a question or just drop in for a cup of coffee. Marc Henley is the best service not just selling a new car. He is always available anytime I have a question or just drop in for a cup of coffee. Marc Henley is the best service advisor I've done business with in the almost 40 years I've been driving a MB. More

The sales person explained the options clearly and patiently worked with us to find a car that met our requirements and budget. In addition, he explained the post-sales service and maintenance option patiently worked with us to find a car that met our requirements and budget. In addition, he explained the post-sales service and maintenance options and took the time to show us the features of the car. More

Jeff Gaden and his team have been very professional and helpful. Specifically, Larry Reeg is always responsive, patient, extremely knowledgeable on the Mercedes vehicles (as well as competing products for helpful. Specifically, Larry Reeg is always responsive, patient, extremely knowledgeable on the Mercedes vehicles (as well as competing products for comparison), and is respectful in his style and approach. He clearly has a passion for the product and puts his customers first. I have found this difficult to find in the auto let alone other industries. Thank you! More

The Experience with Larry Reeg was PROFESSIONAL AND INCREDIBLE. I needed to down trade a car, and he went to work for us and WOW DID HE PUT TOGETHER A DEAL THAT WORKED FOR US. What a Person to rep INCREDIBLE. I needed to down trade a car, and he went to work for us and WOW DID HE PUT TOGETHER A DEAL THAT WORKED FOR US. What a Person to represent Ewing Autohaus. Thanks again, Larry, YOU ARE GREAT. Dave & Marlis Funk More

I bought my MB from salesman Larry Reeg. I refered 2 friends who also bought 2 MB from Larry. He is extremely knowledgable, prefessional, and has always kept in touch after the sale. The dealership it friends who also bought 2 MB from Larry. He is extremely knowledgable, prefessional, and has always kept in touch after the sale. The dealership itself is very confortable & inviting and the treatment by the other staff is top notch. Since then, I have been in several Dodge,and GM dealerships trying to buy a pickup and I was totally offended by the way I was treated by Dodge & GM compared to my Ewing Mercedes Benz experience. Dodge & GM wanted to put me in the "cattle call waiting room" with vending machines and unruly screaming kids, while the salesman played games between me and "the sales manager". Ewing MB did not treat me that way. Ewing MB was respectful, calm, and proffessional. Larry Reeg knew how he could structure a deal without playing games. I have used the Ewing MB Service Department several times and have always recieved the same great professional service without being price gouged. I will always call on Larry Reeg first when I'm in the market for another vehicle. More

Start to finish this dealer was beyond wonderful to work with. Tony made sure I was confident in my final decision (I was between a station wagon and an SUV) by letting me borrow both types of cars for a d with. Tony made sure I was confident in my final decision (I was between a station wagon and an SUV) by letting me borrow both types of cars for a day to try them out during "a day in the life." Then when I made my final decision and was ready to purchase he went above and beyond to make sure I got exactly the vehicle I wanted (color, accessories, options, etc). Upon arrival he spent an hour teaching me how to use my car and told me to call him if I had any follow-up questions. Hands down the dealer is the best I've dealt with! More

This was not your typical dealership buying experience. No pressure, no hassle no “TO” policy, just professional, knowledgeable and cordial help. We had a problem with finding just the car we wanted but No pressure, no hassle no “TO” policy, just professional, knowledgeable and cordial help. We had a problem with finding just the car we wanted but the dealer sales consultant, Patrick, went above and beyond to make sure we got exactly what we wanted and at the price we had determined we would pay. If you're interested in a Mercedes I would highly recommend this store and this professional, Patrick Zirjacks. I’ve bought over 30 new cars and this experience rates among the very best. More

I walked into the dealership in Plano and was immediatelely greeted by Daniel Fitzek. He was very helpful in showing me the vehicles I asked about. He was thorough in giving me the pricing and immediatelely greeted by Daniel Fitzek. He was very helpful in showing me the vehicles I asked about. He was thorough in giving me the pricing and discounts available to me. Daniel was very courteous and polite. When I am ready to purchase, I will definitely come back to this dealership and work with Daniel Fitzek. More

I have been dealing with Ewing for over 10 years and have found them to be the most courteous and friendly dealer in town.my work is always done right, and is always top quality. I have been in the body shop found them to be the most courteous and friendly dealer in town.my work is always done right, and is always top quality. I have been in the body shop on numerous occasions and they always put my car back in a like new condition. The sales staff is knowledgeable and always ready to answer questions even years after the sale. The general manager goes way out of the way to make sure I have a good experience each time I walk through the door. I wouldn't shop anywhere else! More

Ewing Autohaus has always been my families go to dealership for an amazing vehicle! My family included my wife and I, have bought multiple Mercedes from Ewing and will continue to do so! Tony Ortega dealership for an amazing vehicle! My family included my wife and I, have bought multiple Mercedes from Ewing and will continue to do so! Tony Ortega is a great salesman and an amazing guy! I look forward to my next purchase. I can always count on Tony and the guys for a professional, yet personal, experience every time I step into the dealership. Funny story, last time(1/29/2011) my wife and I were there purchasing our most recent Mercedes, my wife's water broke and we had our first child 5 hours later! We brought our daughter back to the dealership a week later to pick up our car and it was an on going question from everyone if we named her Mercedes. Unfortunately, we did not. Her name is Madison and she will always be our little Mercedes baby! Ewing Autohaus and Tony are wonderful, and I hope to be back and see you guys soon! Brian Rutledge More