
Mercedes-Benz of Plano
Plano, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I have purchased three cars in the last two years. All from Dana at Ewing. I have purchased a lot of cars in my life and have never even thought for a second about going back to the same salesman more tha from Dana at Ewing. I have purchased a lot of cars in my life and have never even thought for a second about going back to the same salesman more than once. I have three from Dana because he goes way above and beyond including searching the country for a very specific vehicle I need for a birthday present. He found it, had it shipped and when it wasn't going to make it in time for the birthday, loaned me one as similar as possible to present until ours came into the dealer. More
Dana Stewart is highly professional and a pleasure to deal with. He is extremely courteous and responsive and very knowledgedgeable. I was impressed and pleased with the personal attention to detail an deal with. He is extremely courteous and responsive and very knowledgedgeable. I was impressed and pleased with the personal attention to detail and the time spent familiarizing me with the car's options and working systems. I highly recommend Dana and the dealership. More
Great experience. This is the third new car I ahve purchased from Ewing. I would recommend them to anyone. Dana Stewart was superb, is a professional and a pleasure to work with. purchased from Ewing. I would recommend them to anyone. Dana Stewart was superb, is a professional and a pleasure to work with. More
Byron Mino at Ewing Autohaus is absolutely fantastic. He's personable, honest, hard-working, and customer-oriented. He's also very helpful and committed to helping his customers find the best deal possib He's personable, honest, hard-working, and customer-oriented. He's also very helpful and committed to helping his customers find the best deal possible for the car they are looking at. My experience recently purchasing another car from Byron Mino and Ewing Autohaus, a GL450, is the best car buying experience I've ever had. More
I worked with Byron over the last several weeks when looking to purchase a new sedan. I ended up buying the E350 sedan and couldn't be happier. Byron and Ewing Autohaus were incredible to work with. Tho looking to purchase a new sedan. I ended up buying the E350 sedan and couldn't be happier. Byron and Ewing Autohaus were incredible to work with. Thorough, respectful, enthusiastic, fair, and committed to putting me in the car I wanted at a great price. Awesome! More
We had an overall good experience buying our new car. Everyone at the dealership was friendly and courteous. Our salesman, Daniel Fitzek was very knowledgeable. It was a pleasure doing business with this Everyone at the dealership was friendly and courteous. Our salesman, Daniel Fitzek was very knowledgeable. It was a pleasure doing business with this dealership. More
This is the second time we bought from Larry and couldn't be happier. Although it would've been easier to buy the car in Ft. Lauderdale we decided to see Larry in Dallas and take the car back to Florida. I be happier. Although it would've been easier to buy the car in Ft. Lauderdale we decided to see Larry in Dallas and take the car back to Florida. I wish every dealership and their employees were as professional and easy to work with as Ewing Autohaus and Mr. Reeg. More
Everything was smooth and Clay went above and beyond the call to get us what we wanted! He also told us about a discount that Mercedes was offering and none of the other dealerships we visited ever mentione call to get us what we wanted! He also told us about a discount that Mercedes was offering and none of the other dealerships we visited ever mentioned it. One dealership we visited three times! More
Car shopping has always been a dreaded task for us - the hassle, the negotiating, feeling like you are probably getting ripped off. Clay Thorne at Ewing totally changed that perception for us. We were tra hassle, the negotiating, feeling like you are probably getting ripped off. Clay Thorne at Ewing totally changed that perception for us. We were trading in our 2006 Mercedes and wanted a new 2011 Mercedes. Clay listened to us, was patient and helped us get a great deal on our new E350. This was ABSOLUTELY the best car buying experience we have ever had. This is the first car we have purchased from Clay at Ewing, but certainly will not be the last. More
Took in the car for check engine light, after repairs the light came back on, took the car back, and she spoke to the mechanic in my presence, which stated that the part was defective, but she refused to all light came back on, took the car back, and she spoke to the mechanic in my presence, which stated that the part was defective, but she refused to allow the mechanic to do warranty work. when objected, she walked back to the shop and spoke with tech in private. she came back out and stated that the warranty work can not be done, raising issues with why we complained to service supervisor about her service. this was in April 2011. the car was not fixed, nor is it now. they refuse warranty on their parts, and this service adviser intentionally interfered with technician trying to replace the parts. it is now 4 months later, and we are still trying to resolve the check engine light issue. (initial review) after filing this review I was contacted by the GM, and as his follow up with his staff, I am now threatened by both service advisers, and was told through the mechanic that they no longer will work on my vehicle, and the open service ticket is closed in retaliation of my initial review of this dealership's service work and it's vicious, vindictive service advisers. I have contacted their GM again and will take this matter up with Texas attorney general's office of consumer division, as well as bringing suit in court to recover the cost of defective parts, and damages caused, because no longer can be trusted to work on vehicle. More