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Mercedes-Benz of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,137 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,137 reviews

March 01, 2025

Mr. Rodriguez in service answered all my questions and was very professional. I enjoyed my experience. Taylor Wilson is also the best salesperson I have dealt with. Mercedes of Plano customer for lif More

by gregrodriguez7108
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2025 -

Mercedes-Benz of Plano responded

gregrodriguez7108, thank you for your 5-star praise and noting Taylor was great to work with. We appreciate your positive feedback and we look forward to serving you additionally in the future. Thanks again!

March 01, 2025

Very good communication, and overall interaction was excellent. Loaner vehicle and customer lounge are top notch. More

by Pfort711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 01, 2025 -

Mercedes-Benz of Plano responded

Pfort711, thank you for your 5-star praise and noting good communication and great overall interaction. We appreciate your positive feedback and we look forward to serving you additionally in the future. Best wishes!

March 01, 2025

The service advisor Candice is very polite and she helped me in understanding the issues which I reported. She kept me in follow-up and gave all the status on my vehicle. I am very happy about how she treate More

by Jawahar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice
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Mar 01, 2025 -

Mercedes-Benz of Plano responded

Jawahar, thank you for your 5-star praise and noting Candice is polite and helpful. We appreciate your positive feedback and we look forward to serving you additionally in the future. Thanks again!

March 01, 2025

Patrick was very professional and showed outstanding customer service. I appreciate the constant communication, thank you for working with me. More

by hunter a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Garcia
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Mar 02, 2025 -

Mercedes-Benz of Plano responded

hunter, thank you for sharing 5-stars with us and noting Patrick was professional and showed great customer service skills. We appreciate your praise and look forward to serving you additionally next time. Thanks again!

March 01, 2025

Very efficient, from the appointment to the loaner, & the service, very nice friendly competent staff. More

by Ulring2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Robles
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Mar 02, 2025 -

Mercedes-Benz of Plano responded

Ulring2015, thank you for sharing 5-stars with us and noting efficient assistance. We appreciate your praise and look forward to serving you additionally next time. Thanks again!

February 28, 2025

Welcoming, personable and delivered with quality. I would highly recommend Mercedes-Benz of Plano for all of your driving needs. More

by f.shaw07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam, O'Connor
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Feb 28, 2025 -

Mercedes-Benz of Plano responded

f.shaw07, thank you for sharing 5-stars! We're glad to hear our team was personable and provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 28, 2025

Lawrence King "III" provided exceptional service. He was knowledgeable, courteous and patient with us as we looked at all options available. It was very evident that he had our best interests in mi More

by Bob Fenton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawrence King III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Mercedes-Benz of Plano responded

Bob, thank you for sharing 5-stars! We're glad to hear Lawrence was excellent to work with and was knowledgeable, courteous, and patient! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 28, 2025

What a amazing experience! The professionalism and efficency shown was outstanding. I have worked for franchise Dealerships for the past 33 years and thought I had worked for t More

by Cargirdina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Lu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Goson Li
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Mercedes-Benz of Plano responded

Cargirdina, thank you for sharing 5-stars! We're glad to hear our team was excellent to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 28, 2025

Extremely easy and fast transaction. Connor, my salesman was very supportive and communicative. Overall, very pleased with my purchase experience. More

by rgd.196888
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Mercedes-Benz of Plano responded

rgd.196888, thank you for sharing 5-stars! We're glad to hear Connor was excellent to work with and communicated effectively! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 28, 2025

They have the best service staff I have ever worked with. Would highly recommend them. More

by Janewman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
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Feb 28, 2025 -

Mercedes-Benz of Plano responded

Janewman, thank you for sharing 5-stars! We're glad to hear our team is the best you've ever worked with! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

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