Mercedes-Benz of Plano
Plano, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This was truly a wonderful experience in purchasing a new vehicle. Our sales person, Mr. Ashe Hussein was courteous, knowledgeable, and above all completely honest in dealing with my wife and me. I felt co vehicle. Our sales person, Mr. Ashe Hussein was courteous, knowledgeable, and above all completely honest in dealing with my wife and me. I felt comfortable through the entire process and never pressured to make a decision. I highly recommend this dealership to anyone purchasing a vehicle in North Texas. More
Our 2011 E350 is the second Mercedes we have purchased from Clay Thorne. He was very patient with me as I chose a color, pulling out as many cars as I asked to see to look at their color in the sunlight. from Clay Thorne. He was very patient with me as I chose a color, pulling out as many cars as I asked to see to look at their color in the sunlight. He was very helpful as we decided on whether to do a lease or to buy. Since I had not driven a car in awhile (previously had R350 and Suburban) he suggested a two year lease in case I wanted to go back to a bigger vehicle. We were happy with the final price and opted to add two years maintenance into our payment. Overall, the dealership was very bright and welcoming as well as its employees. We will buy from Clay and Ewing Autohaus in the future. More
I bought three cars from this dealership and I have had a wonderful experince every time. Clay is such a great salesman to work with! I have never meet another salemen like him! I look forward to buying my n wonderful experince every time. Clay is such a great salesman to work with! I have never meet another salemen like him! I look forward to buying my next Mercedes with him when the time comes. They are always so helpful and friendly! More
Ewing Autohaus and Scott Offenbaker, in particular, made the experience of leasing a vehicle through their dealership enjoyable. I don't like high pressure sales approaches and made that known from the beg the experience of leasing a vehicle through their dealership enjoyable. I don't like high pressure sales approaches and made that known from the beginning. Scott also knew I take my time with big decisions and was thoughtful enough to arrange an overnight test drive for the car I ended up leasing. That demonstrated to me that Scott knows what it takes to make a sale and meet the expectations of his customers. I was impressed and am happy with my decision to lease with Scott and Ewing Autohaus. I would highly recommend working with him, he's personable, knowledgable about his product and will treat you fairly. More
I received an offer by mail that sounded too good to be true but I still visited the dealer. I was thinking there would be something that was not disclosed and I was ready to be dissapointed. When I met Mr true but I still visited the dealer. I was thinking there would be something that was not disclosed and I was ready to be dissapointed. When I met Mr Gleason, I was taken aback by the superior customer service, no presure and truthfulness of the add. Needless to say, I am delighted driving my new Mercedes C300. Is an exceptional car and the deal was amazing. If you have even remotly thought of driving a Mercedes Benz, contact Mr Gleason. More
Mitzi replaced 3 bulbs while i waited in the tail/brake lamp area. She always does everything possible to get my car in and out as quickly and as thoroughly as possible. I am planning on buying this same lamp area. She always does everything possible to get my car in and out as quickly and as thoroughly as possible. I am planning on buying this same car again soon and a big part of the reason why is because of Mitzi and the service I get at Ewing. My husband and daughter both drive BMW's and i have been to their dealership and am shocked at the difference in care they receive. I would never drive a BMW because of that reason!!! The service of a car is the most important aspect of owning a particular type of vehicle in my opinion. It can make your experience pleasant or a constant annoyance. I choose pleasant and will continue to purchase Mercedes for that reason! More
Great customer service: Service appointment was quickly set up and was given a rental car to get back to work on time. Quality of Work: Done right the first time and the work was done thoroughly. Ser set up and was given a rental car to get back to work on time. Quality of Work: Done right the first time and the work was done thoroughly. Service staff greeted me when I arrived and took time to answer all my questions. Overall I am very happy with my service visit and will come back again. Quoted service pricing was very competitive to other shops. More
He is patient,humble, professional and very keen for success. He will be very advisable if you don't know what you want, and can take to target straightforward when you make your mind. Unlike dealing wi success. He will be very advisable if you don't know what you want, and can take to target straightforward when you make your mind. Unlike dealing with other dealers, doing business with Steve is very good experience. More
I emailed Ewing about a car I saw online. Stephen Gleason called me and we set an appointment time the same day to see a vehicle he thought would fit our wants. When we arrived, I saw the ML 350 par Gleason called me and we set an appointment time the same day to see a vehicle he thought would fit our wants. When we arrived, I saw the ML 350 parked right up front. Stephen had it brought round and detailed it so we could look it over. He met us immediately calling me by name. We looked over the car then he showed us another style that my husband was interested in. He gave us the details of both vehicles. We test drove the ML 350 and immediately decided to purchase it. Stephen made the buying process fast and easy. We drove away in our new car in plenty of time to see our Grandbaby for the evening. More
We purchased a CLK 55 Convertible from a very nice gentleman named Danny. He greeted us as we entered the dealership and I can say that he made a great first impression. Since our first visit we hav gentleman named Danny. He greeted us as we entered the dealership and I can say that he made a great first impression. Since our first visit we have referred several clients to him since he did such a great job. He has a great sense of humor that takes the stress out of buying a car! More