Mercedes-Benz of Plano

I purchased my first Mercedes 4 years ago from Ewing and have LOVED every experience I've had there. The sales experience with Liz was great. And she still stays in touch, even though there is no money in have LOVED every experience I've had there. The sales experience with Liz was great. And she still stays in touch, even though there is no money in it for her at this point. We so appreciate that she still cares about us and touches base just to say hello. Since we've had our car for a few years, our primary interaction with Ewing is with the service area as we come in for our periodic car check ups. We love the attention to detail we get from Kelly, and the entire service team. Everyone in service knows us by name (and we don't go that often!). They always take care of us with a free loaner car. And they get the service done quickly. The car is always ready when they say it will be ready. AND they wash it for us. Sometimes we think they take better care of our car than we do - ha. Every company "says" customer service is important. But Ewing is a company that "walks the walk" and really lives it. They are genuine people, and excel in exceeding expectations every time we go in. If you want not only a great car, but a TRULY GREAT experience for the lifetime of your car, get over to Ewing today and introduce yourself! More

This started as an on-inline question that became one of the best car buying experiences of my life. Everything was handled seamlessly and completely professional. I live 150 miles away from the dealership the best car buying experiences of my life. Everything was handled seamlessly and completely professional. I live 150 miles away from the dealership and they were amazing - Strongly Recommend this dealership for all car buying needs!! More

The dealership was originally recommended to me by a friend of mine and I therefore bought the car there two years ago. The sales and trade in process was straightforward and no hassle. Since then the friend of mine and I therefore bought the car there two years ago. The sales and trade in process was straightforward and no hassle. Since then the service is always great. My service advisor, Kelly, is always very responsive and the car gets fixed right and is always clean and ready when promised. More

Sterling Eubanks provided exemplary customer service. Everything that was promised was delivered. Looking forward to referring other family/friends and doing business with Ewing Autohaus in the future. Everything that was promised was delivered. Looking forward to referring other family/friends and doing business with Ewing Autohaus in the future. Brian Curtis with the finance department was a joy to work with as well. Just a great experience all the way around. Thank you guys once again! More

This is my first time owning a luxury vehicle and I must say the experience was great. Tom made the experience one to remember. He was very responsive to my needs and presented me with different options. He say the experience was great. Tom made the experience one to remember. He was very responsive to my needs and presented me with different options. He made a stressful decision (buying a car), a pleasurably one. There was not pressure, just straight facts. If you are looking to purchase a Mercedes, I would recommend Tom Swift!! More

I have a legendary hate for car shopping. Until this past week, that is. We went shopping just to look and find out options to get an idea of what we needed. I was dreading having to deal with sales p past week, that is. We went shopping just to look and find out options to get an idea of what we needed. I was dreading having to deal with sales pitches, dealer hassles, etc. We were fortunate enough to come across Norman in our shopping process. He really listened to what we wanted and needed, addressed our concerns, and both told us and showed us all the great features about the lines we were looking at. The amazing thing was, he did all this without "pitching" anything, just being friendly and talking to us like we were friends. Most importantly, he seemed to really care that we got something that would fit our needs and serve our interests. We went from looking, to falling in love and buying. And, thanks to Norman, we were able to get the financing we needed and make the deal work. All of this WITHOUT HASSLES, too. Norman was there, taking care of everything for us through the whole thing. Hands down, this has been not only the best, but truly the only 100% positive car buying experience I have ever had. It was like having a friend who is an insider in the business guiding you through the whole process, getting you the best deal possible and keeping you out of all the mine fields. He has made me a raving fanatic about the brand, which I am convinced is the only kind of car I will ever want for the rest of my life (I had no idea it was possible to feel that way about a car line). And, he has made me a loyal customer for life. As long as I am ever buying cars, I hope to be buying them from Norman. More

Service is the least "fun" apsect of car ownership; it's something I've always hated to deal with until I found Kelly here at Ewing. From the moment I call to discuss service she does eve ownership; it's something I've always hated to deal with until I found Kelly here at Ewing. From the moment I call to discuss service she does everything to make the experience painless. From scheduling the appointment to returning the loan car she keeps me informed and explains what is being done. The work is excellent and timely. jfg More

Larry is an excellent salesman and is very knowledgeable about the Mercedes-Benz product line. He does not use high pressure tactics and is easy going. I have purchased three vehicles from him over the last about the Mercedes-Benz product line. He does not use high pressure tactics and is easy going. I have purchased three vehicles from him over the last 9 or so years. I always shop the competition when looking for a new vehicle but I have found Larry to have the best deal time and time again. Despite the fact that I live close to Park Place Mercedes in Dallas, I still make the short trip up the tollway to work with Larry. I also use the service department at Autohaus and have been very please with the value. I can actually save money on scheduled maintenance by driving up the tollway, and I love working with Kelly Wojick in the service department. More

In working with Jon was the best experience I have ever had in purchasing or leasing a vehicle. He made it very simple and got me the car I wanted. There were no surprises and he got me a great deal. I had in purchasing or leasing a vehicle. He made it very simple and got me the car I wanted. There were no surprises and he got me a great deal. I will definitely recommend Jon to all my friends. More

The service at this dealership was great. Sales Mgr. Jesse Williams was fantastic. We had shopped a severl dealerships before we found Ewing. They were the best by far. We decided on a truck, but our Jesse Williams was fantastic. We had shopped a severl dealerships before we found Ewing. They were the best by far. We decided on a truck, but our next car will be from Ewing Jesse, Thank you fior all your help. More