Mercedes-Benz of Plano
Plano, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Our experience with Daniel Fitzek was fantastic. We walked in on a Thursday evening just before closure. We are not showy people. We are not you usual business look individuals. However, Daniel was abl walked in on a Thursday evening just before closure. We are not showy people. We are not you usual business look individuals. However, Daniel was able to look beyond that and understanding from the get go that we were serious about purchasing a new vehicle. Daniel was also extremely knowledgeable about the vehicle we were interested in. He knew every feature, every accessory in dept which I, as a software engineer, sure appreciate. He offered us a test drive, we loved the GL450 4MATIC and were able to drive home with it the same evening. We are happy with our new car and look forward to make business with this dealer and Daniel again in the future. More
Our experience with Jon was fantastic from the start. Having a young family, it can be difficult to make it through the day much less shop for a new vehicle. He gave us the executive treatment and was e Having a young family, it can be difficult to make it through the day much less shop for a new vehicle. He gave us the executive treatment and was extremely accommodating to our needs; above and beyond would be an understatement. We're very pleased with our purchase! It was evident Jon is passionate for Mercedes-Benz and genuinely cares for his clientele. He went out of his way to ensure us that his services don’t stop after purchase – anything we need, questions answered, etc. are a phone call away. I will certainly be recommending his services to our peers. More
Daniel was great to work with. He knew the vehicle that we wanted to purchase thoroughly and was able to answer all of the questions that we had. I would recommend this dealership. we wanted to purchase thoroughly and was able to answer all of the questions that we had. I would recommend this dealership. More
I called ahead to the dealership to let them know I was coming and Clay was ready for me. He was friendly and informative and we drove two cars to allow me to feel the difference. I was trying to decide coming and Clay was ready for me. He was friendly and informative and we drove two cars to allow me to feel the difference. I was trying to decide if the S550 was going to be practical for my daily routines so Clay had an employee drive a loaner car to my house so i could drive it for a day. This was very convenient for me as i was very busy with my 3 sons. After i decided what i wanted, Clay asked me details to see what I liked/disliked about the model I drove. We looked around the lot for color combinations. Then Clay found a car for me in Georgia and had it shipped. This was done in a timely and friendly manner. He called me regularly to let me know the status. When it came in, we set up a time to meet that was convenient to me and he went over the car details. Clay was extremely friendly, flexible and easy to work with. I would recommend this dealership to anyone. More
Prompt attention to needs. Friendly atmosphere with small town feeling. Personalized service for sales and service. Consistency in staffing. Quick repsonse to needs and phone calls or emails. town feeling. Personalized service for sales and service. Consistency in staffing. Quick repsonse to needs and phone calls or emails. More
The entire experience was great,from the time I walked in to the time I drove away in my new car! Sales Mgr. Jesse Williams was fantastic! He answered all my questions and made sure I got the perfect car at to the time I drove away in my new car! Sales Mgr. Jesse Williams was fantastic! He answered all my questions and made sure I got the perfect car at the right price for me! I highly recomend Ewing Auto! More
Daniel is very knowledgeable about Mercedes product. He has a very calm and honest demeanor that makes you feel he is more of a trusted adviser than a car salesman. I honestly believe he has his client's has a very calm and honest demeanor that makes you feel he is more of a trusted adviser than a car salesman. I honestly believe he has his client's best interest in mind when helping them find the right vehicle. The combination of his knowledge and approach are a rarity in the car business. When it comes to customer service, Daniel goes out of his way to make sure the quality of service matches the quality of vehicle you purchased. More
I knew Daniel before I needed a new car, however, the fact that he worked at Mercedes-Benz dealership helped me to decide where to go when the need arose. I was fascinated how much he knew about Mercedes fact that he worked at Mercedes-Benz dealership helped me to decide where to go when the need arose. I was fascinated how much he knew about Mercedes-Benz cars as well as the company and its history, especially since I have always loved the brand and always wanted to own a Mercedes. Daniel answered all of my questions and helped me pick out a silver beauty that I cannot be happier with. I will definitely come again to him when I am ready for an upgrade. Also, I must say that the service is always a pleasure to visit, everyone is very nice and helpful, especially my advisor Mitzi and the free car wash and rental car right on the premises is a great touch! I tell about Daniel and Ewing everyone I know, this is the place to buy a car and the best person to contact! More
Great from the moment I stepped on the lot! Was just going to test drive and had no intentions of buying a car but got a good deal on the car and then a very fare trade on my then current car which I wa going to test drive and had no intentions of buying a car but got a good deal on the car and then a very fare trade on my then current car which I was very pleased with. More
My experience was great. Sterling was very knowledgeable and made the process very easy. I hope to do business with Sterling every time I buy a Mercedes. and made the process very easy. I hope to do business with Sterling every time I buy a Mercedes. More