Mercedes-Benz of Plano

I emailed Ewing about a car I saw online. Stephen Gleason called me and we set an appointment time the same day to see a vehicle he thought would fit our wants. When we arrived, I saw the ML 350 par Gleason called me and we set an appointment time the same day to see a vehicle he thought would fit our wants. When we arrived, I saw the ML 350 parked right up front. Stephen had it brought round and detailed it so we could look it over. He met us immediately calling me by name. We looked over the car then he showed us another style that my husband was interested in. He gave us the details of both vehicles. We test drove the ML 350 and immediately decided to purchase it. Stephen made the buying process fast and easy. We drove away in our new car in plenty of time to see our Grandbaby for the evening. More

We purchased a CLK 55 Convertible from a very nice gentleman named Danny. He greeted us as we entered the dealership and I can say that he made a great first impression. Since our first visit we hav gentleman named Danny. He greeted us as we entered the dealership and I can say that he made a great first impression. Since our first visit we have referred several clients to him since he did such a great job. He has a great sense of humor that takes the stress out of buying a car! More

I had a wonderful experience purchasing a 2011 Mercedes-Benz E350 from Steve Gleason at Ewing Autohaus in Plano, TX. I inquired about a car through the Ewing website and Mr. Gleason replied to me Mercedes-Benz E350 from Steve Gleason at Ewing Autohaus in Plano, TX. I inquired about a car through the Ewing website and Mr. Gleason replied to me right away. We made an appointment for me to come see the car, and Mr. Gleason was prepared for me when I arrived. I got an excellent price for both my trade-in and my new purchase. Ewing Autohaus is a great dealership, and Stephen Gleason a terrific asset to their sales staff. I highly recommend them both. More

When walking into the dealership, I was greatly pleased with the cleanliness of the facility and how organized it was. The employees were extremely friendly and very helpful in choosing a car which I would with the cleanliness of the facility and how organized it was. The employees were extremely friendly and very helpful in choosing a car which I would enjoy. They did not hesitate to answer a question and were nice. They went over every detail of the cars and answered every question that I had concerning purchasing a vehicle. They took the time to show us around and spoke of every specifications to each car and made it easy to comprehend. They were completely patient with us and easy to interact with. Overall, the experience was very welcoming and convenient. More

On April 30th, 2011, when I went to start my 2004 CLK 500, much to my chagrin it wouldn't start. I called Mercedes Roadside Assistance the next morning and within 45 minutes they had a tow truck on site 500, much to my chagrin it wouldn't start. I called Mercedes Roadside Assistance the next morning and within 45 minutes they had a tow truck on site and towed my car to Ewing Mercedes in Plano, TX. Once I got to Ewing I was greeted by Deana Lisby who is a service adviser. To make a long story short: Mercedes Roadside Assistance was awesome, the tow truck company was awesome (the driver pampered my car while putting it on a flat bed) and Deana Lisby was especially friendly and awesome as well. Deana was very communicative and kept me in the loop at all times. I had a few issues with my warranty company and Deanna helped me work through those as well. I picked up my car on May 4th and it had washed and was without ding or blemish. Overall, I am very pleased and HIGHLY recommend Ewing Mercedes for any sales or service need you may have. More

I have purchased four automobiles from this person at this dealership in the last three years. I am very happy with the service and have recommended both to my friends. Any issues that come up are alway this dealership in the last three years. I am very happy with the service and have recommended both to my friends. Any issues that come up are always addressed immediately. I like the attitude of not only the sales associate I deal with but the sales manager as well. support@dealerrater.com More

I write to thank Norman Rivers at Ewing Autohaus, for his exceptional service regarding the purchase of my pre-owned C Class Mercedes-Benz. Over the years, I have purchased many vehicles, but I can say that exceptional service regarding the purchase of my pre-owned C Class Mercedes-Benz. Over the years, I have purchased many vehicles, but I can say that my experience with Norman and Ewing Autohaus was absolutely the best experience that I have had to date. My wife and I were very impressed by Norman's professionalism, courtesy, enthusiasm and general knowledge of the the vehicles. More importantly to us, we were relieved to receive a “no nonsense” approach to finalizing the deal. These attributes are testaments to how seriously they take the quality of the services they provide to the clientele. Beyond these commendations, Norman was in constant communication with me to make sure that we were 100 percent satisfied with our purchase and with the service we received, even in the weeks following the purchase our Mercedes Benz. Take together, Norman's service, and that of Ewing Autohaus, made this experience a clear cut above the rest. Thank you Norman and Ewing for your professionalism and courtesy! I will happily be recommending your services to my friends and colleagues and I will look forward coming back to you for my next Mercedes- Benz! Also, no one can be the MB financing options, 1.75% on a preowned that included a 100k mile warranty... That was a welcomed surprise. More

I receive excellent care at Mercedes Benz Ewing Autohaus in Plano when taking my car in for routine service. Kelly's excellent professionalism is demonstrated through clear communication and being true to in Plano when taking my car in for routine service. Kelly's excellent professionalism is demonstrated through clear communication and being true to her word regarding wait time on service and entire process. Kelly has consistently provided service with a smile everytime. I appreciate and value her representation of Mercedes Benz Ewing Autohaus in Plano, and look forward to servicing my car here in the future. More

Ewing Autohaus in Plano made my overrall buying experience very smooth, and quick providing timely updates on the vehicle since it needed to be ordered from another dearlership in another state. T experience very smooth, and quick providing timely updates on the vehicle since it needed to be ordered from another dearlership in another state. The paperwork was all prepared when I got there to make the final purchase. All of the features in my car were explained to me prior to taking the car off the lot. I'd definitely recommend them to another buyer. More

I had a wonderful experience purchasing a certified pre-owned Mercedes-Benz E350 from Stephen Gleason at Ewing Autohaus in Plano, TX. I inquired about a car through the Ewing website and Mr. Gleason re pre-owned Mercedes-Benz E350 from Stephen Gleason at Ewing Autohaus in Plano, TX. I inquired about a car through the Ewing website and Mr. Gleason replied to me right away. We made an appointment for me to come see the car, and Mr. Gleason was prepared for me when I arrived. I had explained to Mr. Gleason what I was looking for, and he showed me several cars that met my expectations and fell within my price range in addition to the one I had seen online. He allowed me to take my time as I carefully looked over all my options, then expedited the sale of the one I selected with the pricing and finance managers. He did all the negotiating for me, and I got an excellent price for both my trade-in and new purchase, plus a free tank of gas and a bluetooth adapter for my phone which I was not expecting! Ewing Autohaus is a great dealership, and Stephen Gleason a terrific asset to their sales staff. I highly recommend them both. More