Mercedes-Benz of Plano
Plano, TX
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,825 reviews
The staff at Ewing Autohaus was extremely helpful toward my wife and I last weekend. We bought a beautiful new ML350 and they were more than accommodating. Jesse made sure we had the perfect car, answered my wife and I last weekend. We bought a beautiful new ML350 and they were more than accommodating. Jesse made sure we had the perfect car, answered all of our questions, and even stayed at the dealership late for us. Also, I have bought many cars in my life, but I've never seen the kind of honesty and integrity the entire staff at Ewing has. They have made a customer for life! More
I shopped around for a while in the Dallas area for a luxury sedan and ended up choosing Creed Boyer at Ewing. The dealership is huge so the selection is great. Their building is well laid out, and ever luxury sedan and ended up choosing Creed Boyer at Ewing. The dealership is huge so the selection is great. Their building is well laid out, and everyone on the staff was very friendly. I really liked working with Creed. He made sure I had the best possible, and was very responsive before, during, and after the sale. His product knowledge was outstanding, and had a great personality as well. The experience was so positive that I ended up getting a SECOND vehicle there from Creed for my wife. More
Daniel is by far the best car salesmen I ever met. He knows the vehicles in and out, and shares all the details with you, the good and the bad. Unlike many car salesmen, Daniel is honest, straight forwar knows the vehicles in and out, and shares all the details with you, the good and the bad. Unlike many car salesmen, Daniel is honest, straight forward and focused on providing you a good experience and vehicle you will be happy with, rather than sugar coating things just to get the sale. He took the time to explain all the options to me, and was not pushy. When I went in to do the paperwork, everything was waiting in order on his desk; all I had to do was sign it. We were done in 40 minutes. He made the experience enjoyable, and I would highly recommend him to anyone! More
This is one of the best auto dealerships I've delt with in over 40 years of purchasing new cars. I have purchased numerous vehicles from Clay Thorne over the past 14 years and every purchase has been a gr in over 40 years of purchasing new cars. I have purchased numerous vehicles from Clay Thorne over the past 14 years and every purchase has been a great experience. Clay and the dealership are extrememly customer service friendly in both the sales and service departments. This is important when dealing with the discriminating customers that purchase Merceds Benz. I can recommend Clay Thorne and Ewing Autohaus with out qualification. More
My salesman was extremely helpful, efficient and overall excellent! He took the extra time to make sure that I was okay after pulling a night shift the night before. He seemed like he was doing this from excellent! He took the extra time to make sure that I was okay after pulling a night shift the night before. He seemed like he was doing this from his heart. I had a great car buying experience and I would definitely recommend Ewing Autohaus. More
I have purchased 7 cars from Ewing Autohaus (C240, C320, E500, CLK320, ML350, SL500 & ML350) and every time they go above and beyond to make sure my wife and I have the best experience. I have also referred E500, CLK320, ML350, SL500 & ML350) and every time they go above and beyond to make sure my wife and I have the best experience. I have also referred over 20 people that have also purchased new and used cars from Ewing and everyone has been very satisfied. Unlike some dealer, after you purchase the car their service department always makes sure you are taken care of when you come in for service. More
I have bought 4 vehicles from Ewing over the past few years and every single experience has been the obsolute best. My representative, Jeff Gaden, was very helpful and professional. Ewing is the first years and every single experience has been the obsolute best. My representative, Jeff Gaden, was very helpful and professional. Ewing is the first place anyone in North Texas should go when looking to purchase a car. More
I bought a certified used car and was surprised as to how well I was treated by the salesman Norman Rivers. Now on to the service dept, my normal writer is Deanna, she's EXCELLENT. I went in and Deanna was n well I was treated by the salesman Norman Rivers. Now on to the service dept, my normal writer is Deanna, she's EXCELLENT. I went in and Deanna was not there so I dealt with Kelly, zero class. More
This Dealer is a rippoff buyers be aware ! They will treat you well until they got their $$$ after that forget it, they dont know you. They are liar and bunch of theives gathered, I can not believe how treat you well until they got their $$$ after that forget it, they dont know you. They are liar and bunch of theives gathered, I can not believe how Mercedes Benz even gave them their brand dealer ship. More
I bought a pre-owned Mercedes and the service was excellent, from sales (Reggie Cleveland), to financing (Natalie) and service. This was my first Mercedes, and since my last car purchase (Chrysler) w excellent, from sales (Reggie Cleveland), to financing (Natalie) and service. This was my first Mercedes, and since my last car purchase (Chrysler) was less than pleasant, I was little anxious. But Reggie was a pleasure to deal with. He is very friendly, efficient and not pushy at all. I financed the car with Mercedes Benz Finance (great interest rate) and the finance person (Natalie) was great as well. A day after signing all the documents, I called her to change some options which required a redo of some of the documents. That was not a problem whatsoever, and the change was executed in a friendly and efficient manner. My car was cleaned perfectly inside and outside. I received my license plates and a missing key about a week later. The service department which put on my license plates on was very friendly. All in all, I highly recommend this dealership and I would definitely buy here again.? More