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Mercedes-Benz of Plano

Plano, TX

4.3
1,808 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 1,808 reviews

January 18, 2011

I bought a certified used car and was surprised as to how well I was treated by the salesman Norman Rivers. Now on to the service dept, my normal writer is Deanna, she's EXCELLENT. I went in and Deanna was n More

by quamee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JDL
February 02, 2010

This Dealer is a rippoff buyers be aware ! They will treat you well until they got their $$$ after that forget it, they dont know you. They are liar and bunch of theives gathered, I can not believe how More

by raymond786
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Ortega
December 19, 2009

I bought a pre-owned Mercedes and the service was excellent, from sales (Reggie Cleveland), to financing (Natalie) and service. This was my first Mercedes, and since my last car purchase (Chrysler) w More

by Alex123a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie Cleveland
August 04, 2009

If you can put up with waiting endlessly and poor finance service and accuracy, you can go to Ewing Autohau. I purchased my new car 2 days ago, the experience has been nothing but chaotic. Service stopped More

by terriwyang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kim Patterson (GM of the dealership)
August 04, 2009

If you can put up with waiting endlessly and poor finance service and accuracy, you can go to Ewing Autohau. I purchased my new car 2 days ago, the experience has been nothing but chaotic. Service stopped More

by terriwyang
Recommend Dealer
Yes
Employees Worked With
Kim Patterson (GM of the dealership)
March 25, 2007

Be careful of your choice of Service Writers/Advisors. Be careful of your choice of Service Writers/Advisors. My experience has be stellar over a 13 year period EXCEPT for one visit for service when Don More

by dew07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor Don
March 25, 2007

I bought from Autohaus in 1992 and again in 2000. Two totally different experiences. They no longer care about the customer. I got a good deal pricewise because I drove the bargaining and I could have More

by dew07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales Manager
February 17, 2006

When I purchased my new vehicle, I received best price available at that time. But that where it stops. After I signed my paper work, I was nobody. When I went back to pick up my car after two days, my ca More

by devesh
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Ortega
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