Mercedes-Benz of Plano

Love My Car! Just had a wonderful service experience. A few months ago Chris Peters in Sales helped me out with my first Mercedes and when it came time for the fi Just had a wonderful service experience. A few months ago Chris Peters in Sales helped me out with my first Mercedes and when it came time for the first service he was there to help arrange the appointment. Everything has been very pleasant and professional. I can't think of any part of the business (Sales, Finance, Service) that hasn't been top notch. More

Mercedes benz Mercedes Benz is a very classy high end dealership with a great staff and excellent service. My dealer mike worked out a deal with us and was very com Mercedes Benz is a very classy high end dealership with a great staff and excellent service. My dealer mike worked out a deal with us and was very compliant with our needs as consumers. I would recommend highly ! More

Follow-On Purchases I have worked with Mike Bilicki over the years and his business acumen is top notch. He always has the best interest of his clients and that has been I have worked with Mike Bilicki over the years and his business acumen is top notch. He always has the best interest of his clients and that has been proven over and over again from the cars I have bought from him. I will continue to utilize Mike for future purchases and will definitely recommend him to my friends and family should they be in the market for a car. Thanks, Bill Frost More

Excellent experience I wasn't exactly sure what kind of car I wanted when I stopped in to look around. Michael helped me find the perfect car for my budget. He was profess I wasn't exactly sure what kind of car I wanted when I stopped in to look around. Michael helped me find the perfect car for my budget. He was professional and very nice. I walked away with a car that has everything I needed. I love it so much! I highly recommend Michael. When I'm in the market for a new car again, I'll be coming back to Mercedes Benz of Plano. More

Michael delivers ! Michael listened to what I wanted, Did the research and was waiting with EXACTLY what I asked for. Arrived about 3:30, left at 5:30 with a new car, co Michael listened to what I wanted, Did the research and was waiting with EXACTLY what I asked for. Arrived about 3:30, left at 5:30 with a new car, completely detailed and ready to go. I had 2 questions the next day when I stopped by to drop off the spare key. Michael immediately took care of both. This is the second time I've bought from him. And I'll do it again.... More

Information day I was at Mercedes Benz of Plano to look for some certified vehicles. I ran into a gentleman named Mike Bilicki and he took his time to show me what h I was at Mercedes Benz of Plano to look for some certified vehicles. I ran into a gentleman named Mike Bilicki and he took his time to show me what he had on the lot. He did not just put his foot on the bumper and ask me what I want to buy the car for like they did in the olden days. I didn't want to take a test drive and he did not push to get me to get into the car. I will probably not purchase for the next few months but wanted to make sure Mike was aware of his respectful sales approach and when time comes to purchase I will call him first to see what he has. Thank you! Josh K More

Excellent Customer Service I am a first time Mercedes buyer and let me tell you how happy I am. What I was most impressed with is the customer service experience Micheal Biliki I am a first time Mercedes buyer and let me tell you how happy I am. What I was most impressed with is the customer service experience Micheal Biliki provided. Mike was pleasant and patient from the minute I walked in the dealership. Mike answered a multitude of inquires I had about the different cars I was looking at. Mike was honest and straightforward, which gave me a peace of mind when trying to decide what car to buy. Mike went above and beyond during the entire car buying experience. I would highly recommend Mike as a salesman. I will be telling friends and family about my experience. Thanks for everything Mike. I appreciate it. More

Thank you Tony Ortega and the MB Plano team! (I'm so happy with my purchase and want to share my experience so I'm posting this review on more than just Yelp...) I can go on about the purchase e (I'm so happy with my purchase and want to share my experience so I'm posting this review on more than just Yelp...) I can go on about the purchase experience... how surprised I was to find myself (for a change) in a car dealership feeling happy and human... but that can be personal to me so I'll stick with the Facts: When I called and asked for Tony Ortega I was told that he's with a customer and that within 20 minutes I'll either get a call back from him or from another MB professional. Sure enough within a few minutes Tony calls back, finds me the "exact" package I've been searching for and at a price that worked for me after my trade in.... I was still a bit worried because the other 3 dealerships in my area also gave me great prices over the phone but when I got there it somehow became $3,000 to $6,000 more! Not with Tony, when he showed me the total price on paper I was surprised! No gimmicks! No "oh, that car just sold but we have".... he actually honored his word and even agreed to give me a bit more for my trade in! (He said he'll agree to that because I was sitting across him with my 4 month old daughter and she was too cute to resist... :-) ) I also want to acknowledge the rest of the team and the welcoming reception people. Top service! A true luxury experience! Thank you!! More

It was very pleasant experience Taylor was very helpful and knowledge above the car. I absolutely recommend him for anyone wants to purchase cars. He was the best salesman I ever me Taylor was very helpful and knowledge above the car. I absolutely recommend him for anyone wants to purchase cars. He was the best salesman I ever met. More

Smooth Purchasing experience and Superb customer Attention ! My wife and I would like to thank you for your high quality customer attention to detail and assistance in general to make our 4th time purchase at MB My wife and I would like to thank you for your high quality customer attention to detail and assistance in general to make our 4th time purchase at MBZ of Plano. This time was a Pre-owned 2014 MBZ E-350. More