Mercedes-Benz of Plano

Daniel is very knowledgeable about Mercedes product. He has a very calm and honest demeanor that makes you feel he is more of a trusted adviser than a car salesman. I honestly believe he has his client's has a very calm and honest demeanor that makes you feel he is more of a trusted adviser than a car salesman. I honestly believe he has his client's best interest in mind when helping them find the right vehicle. The combination of his knowledge and approach are a rarity in the car business. When it comes to customer service, Daniel goes out of his way to make sure the quality of service matches the quality of vehicle you purchased. More

I knew Daniel before I needed a new car, however, the fact that he worked at Mercedes-Benz dealership helped me to decide where to go when the need arose. I was fascinated how much he knew about Mercedes fact that he worked at Mercedes-Benz dealership helped me to decide where to go when the need arose. I was fascinated how much he knew about Mercedes-Benz cars as well as the company and its history, especially since I have always loved the brand and always wanted to own a Mercedes. Daniel answered all of my questions and helped me pick out a silver beauty that I cannot be happier with. I will definitely come again to him when I am ready for an upgrade. Also, I must say that the service is always a pleasure to visit, everyone is very nice and helpful, especially my advisor Mitzi and the free car wash and rental car right on the premises is a great touch! I tell about Daniel and Ewing everyone I know, this is the place to buy a car and the best person to contact! More

Great from the moment I stepped on the lot! Was just going to test drive and had no intentions of buying a car but got a good deal on the car and then a very fare trade on my then current car which I wa going to test drive and had no intentions of buying a car but got a good deal on the car and then a very fare trade on my then current car which I was very pleased with. More

My experience was great. Sterling was very knowledgeable and made the process very easy. I hope to do business with Sterling every time I buy a Mercedes. and made the process very easy. I hope to do business with Sterling every time I buy a Mercedes. More

Overall a pleasant experience. They were down to earth and open to real questions. They were knowledgeable about the products. We will see how the service works out: this is my first Mercedes. But... I bo and open to real questions. They were knowledgeable about the products. We will see how the service works out: this is my first Mercedes. But... I bought a Volvo form the old Ewing Autohaus on the Dallas Parkway in 1982 and had a very positive experience (as a new resident of Dallas) That was the main reason I selected them over Park Place. More

I purchased my first Mercedes 4 years ago from Ewing and have LOVED every experience I've had there. The sales experience with Liz was great. And she still stays in touch, even though there is no money in have LOVED every experience I've had there. The sales experience with Liz was great. And she still stays in touch, even though there is no money in it for her at this point. We so appreciate that she still cares about us and touches base just to say hello. Since we've had our car for a few years, our primary interaction with Ewing is with the service area as we come in for our periodic car check ups. We love the attention to detail we get from Kelly, and the entire service team. Everyone in service knows us by name (and we don't go that often!). They always take care of us with a free loaner car. And they get the service done quickly. The car is always ready when they say it will be ready. AND they wash it for us. Sometimes we think they take better care of our car than we do - ha. Every company "says" customer service is important. But Ewing is a company that "walks the walk" and really lives it. They are genuine people, and excel in exceeding expectations every time we go in. If you want not only a great car, but a TRULY GREAT experience for the lifetime of your car, get over to Ewing today and introduce yourself! More

This started as an on-inline question that became one of the best car buying experiences of my life. Everything was handled seamlessly and completely professional. I live 150 miles away from the dealership the best car buying experiences of my life. Everything was handled seamlessly and completely professional. I live 150 miles away from the dealership and they were amazing - Strongly Recommend this dealership for all car buying needs!! More

The dealership was originally recommended to me by a friend of mine and I therefore bought the car there two years ago. The sales and trade in process was straightforward and no hassle. Since then the friend of mine and I therefore bought the car there two years ago. The sales and trade in process was straightforward and no hassle. Since then the service is always great. My service advisor, Kelly, is always very responsive and the car gets fixed right and is always clean and ready when promised. More

Sterling Eubanks provided exemplary customer service. Everything that was promised was delivered. Looking forward to referring other family/friends and doing business with Ewing Autohaus in the future. Everything that was promised was delivered. Looking forward to referring other family/friends and doing business with Ewing Autohaus in the future. Brian Curtis with the finance department was a joy to work with as well. Just a great experience all the way around. Thank you guys once again! More

I have a legendary hate for car shopping. Until this past week, that is. We went shopping just to look and find out options to get an idea of what we needed. I was dreading having to deal with sales p past week, that is. We went shopping just to look and find out options to get an idea of what we needed. I was dreading having to deal with sales pitches, dealer hassles, etc. We were fortunate enough to come across Norman in our shopping process. He really listened to what we wanted and needed, addressed our concerns, and both told us and showed us all the great features about the lines we were looking at. The amazing thing was, he did all this without "pitching" anything, just being friendly and talking to us like we were friends. Most importantly, he seemed to really care that we got something that would fit our needs and serve our interests. We went from looking, to falling in love and buying. And, thanks to Norman, we were able to get the financing we needed and make the deal work. All of this WITHOUT HASSLES, too. Norman was there, taking care of everything for us through the whole thing. Hands down, this has been not only the best, but truly the only 100% positive car buying experience I have ever had. It was like having a friend who is an insider in the business guiding you through the whole process, getting you the best deal possible and keeping you out of all the mine fields. He has made me a raving fanatic about the brand, which I am convinced is the only kind of car I will ever want for the rest of my life (I had no idea it was possible to feel that way about a car line). And, he has made me a loyal customer for life. As long as I am ever buying cars, I hope to be buying them from Norman. More