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Mercedes-Benz of Plano
Plano, TX
2,137 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,137 reviews
January 29, 2025
Sabrina is absolutely wonderful! I appreciate her friendliness and service mindedness! I also really appreciate the Alto shuttle service. Thank you! I appreciate her friendliness and service mindedness! I also really appreciate the Alto shuttle service. Thank you! More
by Isabel C
Employees Worked With
Sabrina
January 29, 2025
Service keeps me as a customer. Can’t wait for my next purchase. S Maybach. Can’t wait for my next purchase. S Maybach. More
by Royt
Employees Worked With
January 29, 2025
Great experience and appreciated the transportation home and back as well as the detailed cleaning of my vehicle. My Rep. Brad was very helpful and responsive. Thank you! and back as well as the detailed cleaning of my vehicle. My Rep. Brad was very helpful and responsive. Thank you! More
by pinacrosley
Employees Worked With
Brad Morris
January 29, 2025
Mb plano provides timely, quality service and our service advisor, Aly Lalani, ensures every detail is properly taken care of. Keep up the good work guys. advisor, Aly Lalani, ensures every detail is properly taken care of. Keep up the good work guys. More
by Perry
January 29, 2025
As always, I want to take a moment to commend Manny Rodriguez for his outstanding service, professionalism and dedication, his help has been the only bright spot in my experience owning a Mercedes. Rodriguez for his outstanding service, professionalism and dedication, his help has been the only bright spot in my experience owning a Mercedes. I must express my deep disappointment with the quality of the 2021 GLE 350 4Matic. After the first year of ownership, it has been plagued with issues, the most concerning being a piston failure, which fortunately was covered by my extended warranty. For a luxury brand like Mercedes, such a major mechanical failure in a 3 year old vehicle is both unacceptable and embarrassing. This is not the level of reliability one expects from a premium automaker and it has severely impacted my confidence in the brand. This is only one of the many issues I've had with the car since ownership. More
by PeTe
Employees Worked With
Manny Rodriguez
