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Mercedes-Benz of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,137 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,137 reviews

February 01, 2025

We had a stress free visit today. patrick was very helpful and efficient as well as Informative More

by nicolecrainey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Feb 02, 2025 -

Mercedes-Benz of Plano responded

nicolecrainey, thank you for sharing 5-stars! We appreciate your praise and mention of your experience with Patrick! We look forward to serving you additionally when the time comes. Take care. Thanks again!

February 01, 2025

This friendly professional team performed outstanding work. While keeping you informed of the work status. More

by Sharon
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Daman, Aly, Ben, body shop entire team
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Feb 02, 2025 -

Mercedes-Benz of Plano responded

Sharon, thank you for sharing 5-stars! We appreciate your praise and mention of our friendly team! We look forward to serving you additionally when the time comes. Talk soon. Take care!

January 31, 2025

MB of Plano has been my go to for all my Mercedes vehicles. Had to take my 08 ML350 in this week for a check engine light. Online appointment scheduling was quick and efficient. They quickly diagnose More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
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Jan 31, 2025 -

Mercedes-Benz of Plano responded

Cindy, thank you for sharing 5-stars and noting your experience with Jay in service! We love hearing that he was fantastic to work with. We also appreciate your feedback regarding the Alto ride. Let us know when we may serve you additionally. Thanks again!

January 31, 2025

Dealership was helpful and got me in for service in a timely manner. They put me in a loaner that was helpful and service rep was great. More

by wendikimbrell21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in service
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Jan 31, 2025 -

Mercedes-Benz of Plano responded

wendikimbrell21, thank you for sharing 5-stars and noting Andrew was great to work with! We love hearing that he was fantastic to work with. Let us know when we may serve you additionally. Thanks again!

January 31, 2025

Best dealership experience I’ve had in years. Highly recommend asking for Jairo (salesperson). He was fantastic in all aspects of the sales process. More

by jimmycampise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jairo Hidalgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Mercedes-Benz of Plano responded

jimmycampise, thank you for sharing 5-stars and noting your experience with Jairo! We love hearing that he was fantastic to work with. Let us know when we may serve you additionally. Thanks again!

January 31, 2025

Thanks for everything that you have fixed my car really good and I hope it works well More

by Thuanvuomaha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Burkhardt
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Jan 31, 2025 -

Mercedes-Benz of Plano responded

Thuanvuomaha, thank you for sharing 5-stars! We're glad to hear our team did a good job fixing your car! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

January 31, 2025

Great service and good experience and leverage right set of tech tools to provide customer with positive experience More

by seekarg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Garcia
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Jan 31, 2025 -

Mercedes-Benz of Plano responded

seekarg, thank you for sharing 5-stars! We're happy to hear our team provided great service! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

January 31, 2025

Good services and quick response for car status and updating also very satisfied with car home delivery service More

by ckkang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Song
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Garcia
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Jan 31, 2025 -

Mercedes-Benz of Plano responded

ckkang, thank you for sharing 5-stars! We're glad to hear our team provided good service and is communicative! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 30, 2025

Muy feliz con el buen servicio y la amabilidad de los trabajadores, me ayudaron con todos mis problemas, y la puntualidad a la hora de entrega fue maravillosa, gracias mercedes-Benz plano regresaré pront More

by Diego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Services
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Jan 30, 2025 -

Mercedes-Benz of Plano responded

Diego, thank you for sharing 5-stars and noting a timely visit! We're glad to hear Manny provided a great experience in service. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 30, 2025

Justin was very helpful and professional. MB Plano was upfront and transparent in their diagnosis of the issue with my car. Timely communication is a big plus More

by LS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jan 30, 2025 -

Mercedes-Benz of Plano responded

LS, thank you for sharing 5-stars and noting Justin was helpful and professional. We sure appreciate your feedback and look forward to serving you additionally next time. Thanks again!

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