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Mercedes-Benz of Plano

Plano, TX

4.8
2,137 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,137 reviews

February 02, 2025

This dealership was very welcoming and salesman was very informative and able to answer all questions. More

by Jdub
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Durar Dughaish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Mercedes-Benz of Plano responded

Jdub, thank you for sharing 5-stars and noting a great experience in sales. We appreciate your praise and we look forward to serving you additionally when the time comes. Thanks again!

February 02, 2025

Service at Mercedes-Benz of Plano is good and they are very professional.Highly recommend them. More

by mdlowry2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elli service
Feb 02, 2025 -

Mercedes-Benz of Plano responded

mdlowry2003, thank you for sharing 5-stars and our noting professional team and great service! We look forward to serving you additionally when the time comes. Thanks again!

February 02, 2025

The service professionals are always very professional and courteous with a high level of customer consideration and care. More

by Lara S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Feb 02, 2025 -

Mercedes-Benz of Plano responded

Lara, thank you for sharing 5-stars and noting a great experience in service. We appreciate your praise noting great customer care and we look forward to serving you additionally when the time comes. Thanks again!

February 02, 2025

Easy to work with. Saved us money we could not get the dealer in okc to agree to. Will see about another vehicle when it comes time to do so. More

by Aclaimsguy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Mercedes-Benz of Plano responded

Aclaimsguy, thank you for sharing 5-stars! We're pleased to hear our team is easy to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 02, 2025

Best overall car buying experience I have ever had. Steven Moore our sales guy was fantastic and was so personable. Triston in finance got us in and out without any hassle. Will definitely buy again he More

by Melisamathewson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Mercedes-Benz of Plano responded

Melisa, thank you for sharing 5-stars! We're happy to hear Steven Moore and Triston provided a great car buying experience! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

February 02, 2025

Great dealership to work with for Sales and Services. I am in a relationship with the representative and advisor for last 6 years and all but great experience to share. More

by RKSubra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Shin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Garcia
Feb 03, 2025 -

Mercedes-Benz of Plano responded

RKSubra, thank you for sharing 5-stars! We're happy to hear our team is great to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

February 01, 2025

Sabrina was extremely friendly and very helpful! !! She kept me posted on the status of the vehicle. More

by abdullah75043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payment lady was very friendly
Feb 01, 2025 -

Mercedes-Benz of Plano responded

abdullah75043, thank you for sharing 5-stars! We're pleased to hear Sabrina is friendly and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 01, 2025

Excellent customer focused service. They listened carefully to any concerns, addressed them directly and fully. I’m a satisfied customer. More

by David M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Rodriguez
Feb 01, 2025 -

Mercedes-Benz of Plano responded

David, thank you for sharing 5-stars and noting excellent customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 01, 2025

We have bought 4 cars from Mercedes Plano and have brought them to the dealership for service. We always get great service More

by dan.trevino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Ramirez
Feb 01, 2025 -

Mercedes-Benz of Plano responded

dan.trevino, thank you for sharing 5-stars! We're pleased to hear your experiences have been great while shopping with us on four different occasions! We can't say thank you enough for your continued business. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 01, 2025

Mercedes-Benz of Plano had a great selection, fair prices, and a low pressure sales approach. We will shop there again on our next purchase. Highly recommended Richard! More

by dlac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Morones
Feb 02, 2025 -

Mercedes-Benz of Plano responded

dlac, thank you for sharing 5-stars and noting fair price! We appreciate your praise and mention of a low-pressure experience. We look forward to serving you additionally when the time comes. Thanks again!

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