Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Mercedes-Benz of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.8
2,137 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
Contact Dealership
View Awards

6455 Dallas Pkwy

Plano, TX

75024

Directions

By Type

Showing 2,137 reviews

February 06, 2025

This was the greatest service I was ever welcomed with. From Serge the sales Agent to the financial managers Justin and Joel, the attention to details and responses to my questions were to the point. Alrea More

by mitraci2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serge Ouedraogo
Report | Print
Feb 06, 2025 -

Mercedes-Benz of Plano responded

mitraci2002, thank you for sharing 5-stars! We're glad to hear Serge, Justin, Joel and the rest of our team provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

February 06, 2025

I had a great experience working with Luis for service and I will definitely be coming to Mercedes of Plano in the future More

by adrianrhodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ramirez
Report | Print
Feb 06, 2025 -

Mercedes-Benz of Plano responded

adrianrhodge, thank you for sharing 5-stars! We're glad to hear Luis provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

February 06, 2025

Great service wk offered here at Mercedes of Plano. Eli is very professional and knowledgeable. Great sense of humor and he Explained all your services very Thoroughly. Thank you keep offering that exc More

by Arodriguez777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Garcia. All the stars to this guy. Great employee you all have.
Report | Print
Feb 06, 2025 -

Mercedes-Benz of Plano responded

Arodriguez777, thank you for sharing 5-stars! We're glad to hear Eli is professional and knowledgeable! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 06, 2025

Patrick is always professional, polite and as efficient as possible in expediting the work I need to have done on my car. More

by ltgalliano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick in Service Department
Report | Print
Feb 07, 2025 -

Mercedes-Benz of Plano responded

Itgalliano, thank you for sharing 5-stars and noting Patrick is always profession, polite and efficient! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 06, 2025

Very Professional, experienced and courteous experience. Do consider them when in market for a new Mercedes or for servicing your car. More

by Fez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Shin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis in service, 5 star service asvisor.
Report | Print
Feb 06, 2025 -

Mercedes-Benz of Plano responded

Fez, thank you for sharing 5-stars and noting a professional experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 05, 2025

Big thanks to Jay a technician guy! His patience and professionalism is the best! Thank you! More

by Yehor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
Report | Print
Feb 05, 2025 -

Mercedes-Benz of Plano responded

Yehor, thank you for sharing 5-stars and noting Jay is a patient and professional! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 05, 2025

I have worked with Marc for years and he always is about customer service. Excellent representative of what Plano Mercedes continues to strive for in being a top dealership. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Henley
Report | Print
Feb 05, 2025 -

Mercedes-Benz of Plano responded

George, thank you for sharing 5-stars and noting Marc is wonderful to work with and provides excellent customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 05, 2025

I'm been working with Patrick Garcia. He has been wonderful. Patrick keeps me up to date on the status of my vehicle service. Patrick makes it easy to make appointments. It feels good to More

by Ronafavreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Garcia
Report | Print
Feb 05, 2025 -

Mercedes-Benz of Plano responded

Ronafavreau, thank you for sharing 5-stars and noting Patrick keeps you informed throughout your service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 05, 2025

MB plano service department, in particular, Eli, have never let me down! Knowledgeable , responsive and do excellent work and go to bat for the customer. Would recommend Eli to any MB owner! More

by kmb71268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli- Service
Report | Print
Feb 05, 2025 -

Mercedes-Benz of Plano responded

kmb71268, thank you for sharing 5-stars! We're happy to hear Eli is knowledgeable and responsive! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 05, 2025

I have only experienced exceptional service and Aly as a service professional has been amazing. Great work and communication is very hard to find these days. It makes me only want to drive Mercedes. More

by Mike C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly
Report | Print
Feb 06, 2025 -

Mercedes-Benz of Plano responded

Mike, thank you for sharing 5-stars! We're happy to hear Aly is a great communicator! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

1
...
11
12
13
...
214