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Mercedes-Benz of Plano

Plano, TX

Overview
Employees
Reviews
Vehicles
4.7
2,008 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
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6455 Dallas Pkwy

Plano, TX

75024

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Showing 2,008 reviews

January 17, 2025

Best service ever! I highly recommend this dealership. Beautiful dealership and the staff is top notch. More

by jjw4316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence King III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

Mercedes-Benz of Plano responded

jjw4316, thanks for sharing 5-stars and noting our beautiful facilities and top notch staff. We appreciate your business and your praise. See you next time. Thanks again!

January 17, 2025

Chad Bunton, my service advisor, did an excellent job! He took my car in even though I was early; he ensured the warranty covered my battery problem; he gave me great advice about the next service due; h More

by Dan Ames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Bunton
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Jan 18, 2025 -

Mercedes-Benz of Plano responded

Dan, thanks for sharing 5-stars and noting Chad was excellent to work with in service. We love hearing you had a great visit. We appreciate your business and your praise. See you next time. Thanks again!

January 16, 2025

Exceptional service at the Mercedes Benz dealership of Plano from the moment you arrive until the moment you leave! More

by cdennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maní, Services Department, 5 Stars
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Jan 16, 2025 -

Mercedes-Benz of Plano responded

cdennis, thank you for sharing 5-stars! We're pleased to hear our team provided exceptional service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 16, 2025

Jay Henderson was great to work with and happy with the technician work as well. I will say though, at least an offer of a loan vehicle would have been nicer, especially for warranty work. I get that my More

by SRC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Henderson
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Jan 16, 2025 -

Mercedes-Benz of Plano responded

SRC, thank you for sharing 4-stars! We're glad to hear Jay Henderson is great to work with! Additionally, we appreciate your feedback regarding our loaner service and will be forwarding your note to the proper manager in order to better serve you in the future. Take care!

January 16, 2025

Always a pleasure working with Patrick Garcia. He's been my service advisor for a few years now. He is alway on top of what's going on with my cars and responds in a timely manner if I have questi More

by Jcbryant520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Garcia
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Jan 17, 2025 -

Mercedes-Benz of Plano responded

JC, thank you for sharing 5-stars! We're glad to hear Patrick is great to work with in service. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 15, 2025

Very good perfectly all right no writing work is very very well I am very happy More

by venkata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All good
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Jan 15, 2025 -

Mercedes-Benz of Plano responded

venkata, thank you for sharing 5-stars! We're happy to hear our team provided excellent service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 15, 2025

My service rep, Aly, is fast and efficient. I was able to schedule last minute and get complete. More

by kimmyl13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Lalani
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Jan 15, 2025 -

Mercedes-Benz of Plano responded

kimmy13, thank you for sharing 5-stars and noting Aly is fast and efficient! We're happy to hear he provided excellent service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 15, 2025

Great service, advice and systems make for a painless service experience. Patrick was able to provide all the information I needed, and was available and very responsive when contacted. More

by garycferguson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Jan 15, 2025 -

Mercedes-Benz of Plano responded

garycferguson, thank you for sharing 5-stars! We're glad to hear our Patrick is informative and communicative! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 14, 2025

Service department is extremely professional and efficient.. Also appreciate the courtesy delivery and communication. Thank you! More

by goodwinjl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Rand and Louis Ramirez
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Jan 14, 2025 -

Mercedes-Benz of Plano responded

goodwinjl, thank you for sharing 5-stars! We're happy to hear our team is professional and efficient! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

January 14, 2025

Very relaxed atmosphere, felt welcome the minute walking into the dealership. Was impressed with the professionalism & how the salesman listened & answered all my questions, felt no pressure. More

by Afkozusko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Reininger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Mercedes-Benz of Plano responded

Afkozusko, thank you for sharing 5-stars! We're glad to hear our team is professional and informative! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

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