Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Plano
Plano, TX
2,008 Reviews
We are a family owned and operated dealership dedicated to serving the entire DFW Metroplex since 1940 in the communities of Dallas, Plano, Richardson, Frisco, Allen, McKinney, Carrolton, Lewisville, Ft. Worth, Irving and most of North Texas. If you are searching for a new Mercedes-Benz, or a used car, truck or SUV, researching financing options, or looking for a quick quote, Mercedes - Benz of Plano is ready to help. Just call or email us if you have questions regarding any of your vehicle needs including service, parts and body shop collision repair. We invite you to view our business hours and obtain driving instructions to the Mercedes - Benz of Plano dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,008 reviews
February 02, 2025
MB Plano has been great! I've had a truly best in class buying experience. Then over the last 5 years of ownership, I've had a really good ownership experience. Mercedes do I've had a truly best in class buying experience. Then over the last 5 years of ownership, I've had a really good ownership experience. Mercedes does live up to their first class reputation. More
by Neil.kier
February 02, 2025
What I like most is my customer representative Eli He does a great job of explaining what is happening and what he thinks needs have done does a great job of explaining what is happening and what he thinks needs have done More
by Ltillman3427
Employees Worked With
February 02, 2025
This dealership was very welcoming and salesman was very informative and able to answer all questions. informative and able to answer all questions. More
by Jdub
Employees Worked With
February 02, 2025
Great dealership to work with for Sales and Services. I am in a relationship with the representative and advisor for last 6 years and all but great experience to share. I am in a relationship with the representative and advisor for last 6 years and all but great experience to share. More
by RKSubra
February 02, 2025
Easy to work with. Saved us money we could not get the dealer in okc to agree to. Will see about another vehicle when it comes time to do so. Saved us money we could not get the dealer in okc to agree to. Will see about another vehicle when it comes time to do so. More
by Aclaimsguy
Employees Worked With
February 01, 2025
Excellent customer focused service. They listened carefully to any concerns, addressed them directly and fully. I’m a satisfied customer. They listened carefully to any concerns, addressed them directly and fully. I’m a satisfied customer. More
by David M
February 01, 2025
We have bought 4 cars from Mercedes Plano and have brought them to the dealership for service. We always get great service brought them to the dealership for service. We always get great service More
by dan.trevino
