Mercedes-Benz of Pembroke Pines - Service Center
Pembroke Pines, FL
364 Reviews of Mercedes-Benz of Pembroke Pines - Service Center
An Exceptional Service advisor Makes allo the difference, especially if He CARES!!!! Carlos Medrano was very Professional, precise and through. Well worth the elevated cost !!! He makes a difficult and co especially if He CARES!!!! Carlos Medrano was very Professional, precise and through. Well worth the elevated cost !!! He makes a difficult and costly Service.... Understandable More
Romeo Augustin was friendly, courteous, polite, attentive and most importantly an advocate for getting my car repaired in a timely and efficient manner. He went above and beyond. He made sure on my way to th and most importantly an advocate for getting my car repaired in a timely and efficient manner. He went above and beyond. He made sure on my way to the dealership a loaner was already waiting for me to arrive to work on time. I thought the service would be different since my car is approximately 8 years old. Nope! It was even better. I am looking forward to continue my relationship with Mercedes-Benz at the Pembroke Pines branch. Again, Romeo really worked hard in getting everything done and kept me posted along the way. The repairs could have been very costly, however, he made sure it wasn't the case. I truly appreciate his genuine assistance. He did it with his heart and a smile. Made me real comfortable. Arriving at the dealership to pick up my car , the manager always make sure he comes to say hello. Romeo was again waiting for me when I pulled up to make the check out process smooth and expedient. I didn't havre to wait a minute longer. All and all I'm completely satisfied with my recent visit at the dealership. More
I had a great experience at Mercedes of Pembroke Pines. Always greeted with kindness from the moment I walk in until I drive off. The dealer is impeccable as well as the cars in the showroom. They always g Always greeted with kindness from the moment I walk in until I drive off. The dealer is impeccable as well as the cars in the showroom. They always give me a second thought on upgrading. The service department as well as the service advisor was prompt, precise and did not take long to get things done. I know car dealers are not everyone's cup of tea but this dealer is definitely an exception. Kudos to the management at this dealer, they know what they're doing and are setting the bar very high in this industry. Highly recommend this dealer. More