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Mercedes-Benz of Pembroke Pines - Service Center

Pembroke Pines, FL

4.3
364 Reviews

364 Reviews of Mercedes-Benz of Pembroke Pines - Service Center

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August 03, 2023

Melvin was professional and friendly. The diagnostic was thorough and all the issues were explained. More

by aspiazucarlos005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin
Aug 07, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pembroke Pines. Please don't hesitate to reach out if there's anything additional we can do for you.

August 03, 2023

Great service, great customer service, very proffesional, car was on time, always will service my car at Pembroke Pines Mercedes Benz. More

by irving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Rodriguez
Aug 07, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Irving, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 30, 2023

Excelent service, they deliver your car clean and made all the required job within the promised time More

by Rsayegh7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Amstromg
Aug 03, 2023 -

Mercedes-Benz of Pembroke Pines responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2023

Worse than ever service came with my gt 2018 for a keyfob duplication and was wondering why I am waiting 3 weeks without any updates nor answering emails. Totally 0 service and prestigiousness. More

by Sashka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phill
Jul 31, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Sashka, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Pembroke Pines take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-5035. We hope to hear from you.

Jul 31, 2023 -

Sashka responded

You can call me or write me a personal email.

July 28, 2023

My service advisor Yasmany was able to help me with my emergency and the road side assistance was Excellent first time using this service. Yasmany also helped in facilitating and receiving my car in my ab More

by Ralph A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yasmany
Aug 01, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Ralph, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 27, 2023

Wonderful environment, great service received vehicle in a timely manner as promised. Easy drop off and pick up. Loner as requested. More

by Sheilarn03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Hall
Jul 31, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 27, 2023

Greatest service advisors! Peter Armstrong & Stephen Douglas. Both were/are extremely professional, attentive and helpful, going above and beyond what I expected. Mr. Armstrong More

by hussain3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Armstrong, Stephen Douglas
Aug 01, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 24, 2023

My experience at Mercedes Benz in Pembroke Pines was extremely good. My service advisor Melvin Haynes serves as the first time was very knowledgeable and explained to us everything that is needed at the More

by Daphrol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Haynes
Jul 27, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 21, 2023

Customer service with Pedro Rodriguez was a good experience...also the work at service was very good....thanks to all More

by Pablo Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PEDRO RODRIGUEZ
Jul 26, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Pablo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 19, 2023

Excellent service! From all! Pedro Rodriguez is very good to deal with! First Class service! More

by mats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Rodriguez
Jul 24, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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