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Mercedes-Benz of Pembroke Pines - Service Center
Pembroke Pines, FL
369 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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369 Reviews of Mercedes-Benz of Pembroke Pines - Service Center
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August 02, 2021
Great service was done on my car and was given great customer service also. Stephen Douglas was very courteous and professional with me during the process. customer service also. Stephen Douglas was very courteous and professional with me during the process. More
by JM
Employees Worked With
Stephen Douglas
July 28, 2021
It’s a ok dealership. I think Charles is the reason why I keep going back. He is so professional and friendly. He takes time to return calls and he connects with his Clients. I give Charles 10 stars. keep going back. He is so professional and friendly. He takes time to return calls and he connects with his Clients. I give Charles 10 stars. More
by plyoung222
Employees Worked With
Charles
July 27, 2021
I am fairly new to this dealership and so far ---I am very pleased. My service advisor-Christian Martinez has been excellent. Very thorough. Thank you. very pleased. My service advisor-Christian Martinez has been excellent. Very thorough. Thank you. More
by lweinkle
Employees Worked With
Christian - Pembroke Pines
July 24, 2021
Excelente atención y Trabajo, muy amables y colaboradores, super eficientes, los recomiendo 100%, fui por la mantencion de millas, me atendieron fantásticamente, me quede muy contenta colaboradores, super eficientes, los recomiendo 100%, fui por la mantencion de millas, me atendieron fantásticamente, me quede muy contenta More
by patriciaabarca
Employees Worked With
Rey Hernandez
July 24, 2021
My experience at the dealership has always been good. Mr. Fernandez is always ready to provide excelent service and keeps me updated on the progress of the job. Mr. Fernandez is always ready to provide excelent service and keeps me updated on the progress of the job. More
by Cruzarturo
Employees Worked With
Mr. Fernandez
July 22, 2021
Great advisor. Customer friendly in going over information on a B service. One of the best advisors I have dealt with on my car. Great experience, fast service. information on a B service. One of the best advisors I have dealt with on my car. Great experience, fast service. More
by Tonysaunders7
Employees Worked With
Charles Campel
December 23, 2020
The WORST, rude, inconsiderate and downright nasty!!! I am going to report this dealership to MB, Recently moved to Weston and have always received unbelievable service from Mercedes - this dealership is a am going to report this dealership to MB, Recently moved to Weston and have always received unbelievable service from Mercedes - this dealership is an embarrassment. I will never go back More
by chaosallaround2
Employees Worked With
Gonzales
November 15, 2020
My 1st service & Mercedes experience, vehicle showed service was due & I scheduled it. When I dropped off, after 1 hour, Dealer advised it wasn't needed for another 1,500 miles. I expected at least fo service was due & I scheduled it. When I dropped off, after 1 hour, Dealer advised it wasn't needed for another 1,500 miles. I expected at least for my troubles they'd return the car washed (takes them 5 min. in their carwash) but no such service. BMW service always returned my car washed. Expected more from Mercedes. More
by charrob
Employees Worked With
Charles Campbell
August 16, 2020
Horrible service and service manager The worst dealership I have ever dealt with. Unprofessional service personnel especially Gonzalo who called himself service manager. Rudest manager The worst dealership I have ever dealt with. Unprofessional service personnel especially Gonzalo who called himself service manager. Rudest manager I have ever dealt with anywhere. He thinks he owns the place. He raised his voice. I have ran quite a few businesses and if any of my managers ever treated the customer with disrespect, they would be gone. Will never ever go back to this place again. Reported him to MBUSA and my unresolved issue. More
by Vesska
Employees Worked With
Gonzalo, Steven hall.
