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Mercedes-Benz of Pembroke Pines - Service Center

Pembroke Pines, FL

4.3
365 Reviews

365 Reviews of Mercedes-Benz of Pembroke Pines - Service Center

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August 11, 2021

Customer service was great. Service advisor Chris was very professional. The vehicle was ready in the time promised Definitely we are going back for service or any other need. More

by ocainas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
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Aug 16, 2021 -

Mercedes-Benz of Pembroke Pines responded

Hi Ocainas, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 10, 2021

Excellent service . It is always a pleasure take my car for service. Pedro is always very professional More

by caro7272
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Rodriguez
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Aug 11, 2021 -

Mercedes-Benz of Pembroke Pines responded

Hello, We appreciate your positive review about your recent experience with Pedro! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 06, 2021

Service was excellent, nice people clean facility and very professional More

by Umberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
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Aug 22, 2021 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do!

August 06, 2021

Alberto was extremely professional and courteous. He explained everything that would be done to my car in detail and had me in and out quickly. More

by jlugo81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto
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Aug 22, 2021 -

Mercedes-Benz of Pembroke Pines responded

Hi, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

August 02, 2021

No complaints.Service was excellent.My thanks to the No complaints. Service was excellent. My thanks to the women who made my appointment, sorry for not remembering your name, and also to Alex who kept More

by lehrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
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Aug 22, 2021 -

Mercedes-Benz of Pembroke Pines responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service to all our guests. Thank you so much for the review!

August 02, 2021

Service was Good, No Complaints. Mercedes-Benz Pembroke Pines is the place to be, looking for a vehicle I recommend you go visit them, Great Dealership More

by Gladys33351
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alberto
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Aug 22, 2021 -

Mercedes-Benz of Pembroke Pines responded

Hello, Thanks so much for the warm recommendation of the team here at Mercedes-Benz of Pembroke Pines. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 02, 2021

Great service was done on my car and was given great customer service also. Stephen Douglas was very courteous and professional with me during the process. More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Douglas
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Aug 22, 2021 -

Mercedes-Benz of Pembroke Pines responded

Hello , we're happy to hear you had such a positive experience with Stephen! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 28, 2021

It’s a ok dealership. I think Charles is the reason why I keep going back. He is so professional and friendly. He takes time to return calls and he connects with his Clients. I give Charles 10 stars. More

by plyoung222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
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Aug 16, 2021 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pembroke Pines! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 27, 2021

I am fairly new to this dealership and so far ---I am very pleased. My service advisor-Christian Martinez has been excellent. Very thorough. Thank you. More

by lweinkle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian - Pembroke Pines
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July 26, 2021

I haven’t had any problems. I’ve been with Mercedes for 2 years now. Aside from the expensive service. Everything has been a go. More

by Tawayna38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manger
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