Mercedes-Benz of Pembroke Pines - Service Center

Alway is a pleasure to take my car for service at Mercedes Benz of Pines, my service advisor is very professional! Mercedes Benz of Pines, my service advisor is very professional! More

It was a great experience visiting Mercedes Benz of Pembroke Pines, Excellent attention to the public. Pembroke Pines, Excellent attention to the public. More

On my second Mercedes and over my 6 years with Mercedes I Love this location… My service advisor Pedro is dope, it’s more like talking to a friend about advice for my car, doesn’t feel like a business transa Love this location… My service advisor Pedro is dope, it’s more like talking to a friend about advice for my car, doesn’t feel like a business transaction. More

It is a pleasure to work with my representative Rey Hernandez who is extremely knowledgeable, professional and pleasant and make me feel very comfortable to talk while he listens attentively. Hernandez who is extremely knowledgeable, professional and pleasant and make me feel very comfortable to talk while he listens attentively. More

The people who work there are professionals.they always have people to explain and help you choose your vehicle that you love. have people to explain and help you choose your vehicle that you love. More

I needed my tire changed so the service guy helping me said they can only put run flat tires on my car. Under the impression that was the only solution I told him to replace it. After we were wrapping up said they can only put run flat tires on my car. Under the impression that was the only solution I told him to replace it. After we were wrapping up he said the reasoning is that if I get a blown tire I would need to get a tow truck meaning I could have put whatever tire I wanted, but instead ended up paying almost double because I was lied to. I won’t be getting my service done at this dealership because now I can’t trust what they tell me. More

Fast service, everything was reviewed, letting me know what they were going to do, and what the car needed. Charles Campbell was great! what they were going to do, and what the car needed. Charles Campbell was great! More

January 24, 2022By David Schwartz from Hallandale, January 24, 2022 By David Schwartz from Hallandale, Florida Roberto Monduy, Mercedes Benz service technician was excellent. He identified cause fo January 24, 2022 By David Schwartz from Hallandale, Florida Roberto Monduy, Mercedes Benz service technician was excellent. He identified cause for abnormal engine pulsation and videotaped this defect (right side high pressure pump malfunction). He also replaced both inner + outer boots on left side axle which were leaking grease. The vehicle now runs like a fine tuned racing car. Thanks also to Rick Castro--Service Director and Pedro Rodriguez--Se More

Your Review:My service person was Alex very nice. I Your Review: My service person was Alex very nice. I asked to speak to the service manager and she never came to talk to me even though I waited and Your Review: My service person was Alex very nice. I asked to speak to the service manager and she never came to talk to me even though I waited and waited. She did come out and wondered the hallway but never came to speak to me even though I requested it twice. After 20 minutes I left. I think she should have better client relationships if you want us to come back. I would never recommend this service because obviously, the manager does not care to come out and speak to a customer when requested. I told the person who gave me the rental car that I requested to speak to the manager and she never came out adn that i was very upset. the least the manager should have done is to call me, but NO that did not happen either. In addition, The rental car that I was given was filthy. seven up cup in the back straws on floor sand on seats and just gross. the least you could have done is clean a car after someone uses it. If I had a different Mercedes service near me, I would use them. As a matter of fact I am so disappointed with this service department that I wouldn't mind driving 50 miles to use a different service. More