Back

Mercedes-Benz of Pembroke Pines - Service Center

Pembroke Pines, FL

4.3
365 Reviews

365 Reviews of Mercedes-Benz of Pembroke Pines - Service Center

Sort by
February 05, 2022

My service advisor is a very good listener, solved my problem. The turnaround for pick was awesome and I really appreciate how he advised me of the foreseen concerns that need to be attentive to therefo More

by Virginia22k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Hall
Feb 08, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 05, 2022

Alway is a pleasure to take my car for service at Mercedes Benz of Pines, my service advisor is very professional! More

by eddieair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie
Feb 08, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

February 04, 2022

It was a great experience visiting Mercedes Benz of Pembroke Pines, Excellent attention to the public. More

by Mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Hernanadez
Feb 07, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

February 04, 2022

On my second Mercedes and over my 6 years with Mercedes I Love this location… My service advisor Pedro is dope, it’s more like talking to a friend about advice for my car, doesn’t feel like a business transa More

by K Spence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro
Feb 08, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Pembroke Pines. Thank you, and have a fantastic day!

January 31, 2022

It is a pleasure to work with my representative Rey Hernandez who is extremely knowledgeable, professional and pleasant and make me feel very comfortable to talk while he listens attentively. More

by happicm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Hernandez
Feb 03, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 29, 2022

The people who work there are professionals.they always have people to explain and help you choose your vehicle that you love. More

by Herberttyne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomislav lombardic
Feb 01, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for leaving us this response!

January 29, 2022

I needed my tire changed so the service guy helping me said they can only put run flat tires on my car. Under the impression that was the only solution I told him to replace it. After we were wrapping up More

by BJMIKULEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pedro
Feb 01, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Pembroke Pines. If you'd like, please contact our General Manager at (954) 644-5035. We'd appreciate the chance to make your experience a positive one. Safe travels!

January 27, 2022

Fast service, everything was reviewed, letting me know what they were going to do, and what the car needed. Charles Campbell was great! More

by Rosebud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Campbell
Feb 01, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 26, 2022

January 24, 2022By David Schwartz from Hallandale, January 24, 2022 By David Schwartz from Hallandale, Florida Roberto Monduy, Mercedes Benz service technician was excellent. He identified cause fo More

by dsmd@bellsouth.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
see above review.
Jan 29, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2021

Gonzalo one of the representatives there refuses to give me a diagnostic that I requested for my truck they have taken my truck for about 8 weeks now and will not give me my paperwork but instead he tells m More

by beautree2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gonzalo,Christian
...
32
...