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Mercedes-Benz of Pembroke Pines - Service Center

Pembroke Pines, FL

4.3
364 Reviews

364 Reviews of Mercedes-Benz of Pembroke Pines - Service Center

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April 11, 2022

Dealer reps took extraordinary steps not to add unnecessary repair costs. Dealership was clean and everyone was friendly. More

by GMONTILUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morales
Apr 14, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 11, 2022

Ray Hernandez with service is the best. Been with Pembroke pines MB since 2006 and Ray is one of a kind. He was very knowledgeable about the service on my MB, kind and knew just what I want More

by Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hernandez
Apr 14, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hello Sarah, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 10, 2022

AAA+++ Service. The guy that gilled in to help me did an incredible job, so friendly, knowledgeable and communicative. More

by Rfracassa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot his name, but he was amazing
Apr 12, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 07, 2022

As soon as you get in the services area you start feeling a great customer services !!! Orlando, is one of a kind services Manager assistant , he gave me full follow up on my visit More

by Federico_marin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Dominguez
Apr 09, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 07, 2022

My experience every time I visit this location has been phenomenal the staff wiliness to help and to keep you informed is commendable- Great customer Service especially to Stephen Douglas More

by melanieharrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Douglas
Apr 11, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Pembroke Pines. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 05, 2022

Our service advisor, Alex R. , expedited our repair and exhibited the finest knowledge and expertise in doing so! Thanks, Alex !! More

by ylaway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
Apr 08, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hello, thank you for your kind review; we are happy to pass along your comments to Alex here at Mercedes-Benz of Pembroke Pines! Feel free to reach out to us if you need anything. Have a wonderful day.

April 04, 2022

Always pleasant and friendly. Very prompt. My Agent assistant, Charles Campbell was great. Very Very good experience. More

by Bstirrup52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Campbell
Apr 06, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 02, 2022

I was met by Alex Ruiz. He had my file with him and was able to handle the service on my car. An hour later I was back on the road. Thank you Alex. More

by akka10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
Apr 05, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 01, 2022

excellent treatment or disposition of the staff when calling to request what is required by my vehicle, prompt solution of the problem and very good personalization used by you, where one feels really w More

by eliobaradat
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yasmany Morales
Apr 05, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 31, 2022

Rey Hernandez's attention is excellent, better impossible, he solves everything quickly, all the time he is willing to get the solution of the problem that one has with my cars. More

by jesusrovero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus
Apr 05, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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