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Mercedes-Benz of Pembroke Pines - Service Center

Pembroke Pines, FL

4.3
364 Reviews

364 Reviews of Mercedes-Benz of Pembroke Pines - Service Center

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May 08, 2022

I have the best Service Advisor Orlando who I know will take care of my car. He is very professional and I trust he knowledge and experience dealing with the care of my car. Pembroke Pine service departme More

by Comartie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando
May 10, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi there, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2022

Yasmany was professional on time and even went above and beyond to get me a loaner. More

by Tmaurit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmany
May 09, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 05, 2022

Mercedes Benz always stands their products and thank you to my Service Advisor Rey Hernandez More

by Sergiodurangroup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Hernández
May 08, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 02, 2022

While my representative was amazing, Merc Benz service department was not. I brought my car in to have my window control fixed which is something they replaced and supposedly fixed 4 other times and shoul More

by riddle-riddler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephan
May 06, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (954) 644-5035 -- we hope to hear from you soon.

May 01, 2022

I needed 2 new tires for my Mercedes E300 with alignment. Eddy was great and helpful with the process, but the dealer not having rent a cars is unacceptable on a week that was very slow at the dealer. They More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddy
May 04, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi Janet, we are deeply disappointed by your experience at Mercedes-Benz of Pembroke Pines. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 30, 2022

Fantastic service, very accommodating and efficient, everything with the human touch of your assigned Service Advisor. Thank you, Pedro, for a great customer experience. More

by aechecopar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Rodriguez
May 04, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 28, 2022

The attention from Pedro Rodriguez was very good. he took care to meet my request. Thanks for all. Elaine Angel More

by ELAINE ANGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Rodriguez
Apr 30, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi Elaine, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Pembroke Pines! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 26, 2022

Fast, easy, professional service! All personnel are extremely helpful Service performed in a timely manner. More

by frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Campbell
Apr 29, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 26, 2022

This dealer is located in a very convenient location due to the easy access from different places More

by juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres
Apr 29, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

April 26, 2022

My service advisor Reydel is always honest, punctual, kind, and fair. He is patient and takes the time to explain anything I question. He is highly professional and the reason I continue to service my ve More

by ak060490
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reydel Hernandez
Apr 29, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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