Mercedes-Benz of Pembroke Pines - Service Center

Great service advisor coffee machine didn't work and they say need alignment but car run good... say need alignment but car run good... More

Mercedes Benz of Pembroke Pines is my preferred dealership, both for buying new cars and for servicing them. I have been their customer for the last 7 years, bought three cars and had all the facto dealership, both for buying new cars and for servicing them. I have been their customer for the last 7 years, bought three cars and had all the factory recommended services as well all repairs done there. My Service Adviser, Mr. Charles Campbell has taken excellent care of us from the beginning. More

They did the right thing and expedited my car’s service needs. Pedro was awesome. needs. Pedro was awesome. More

Sorry to write this but my experience for a simple 1st Service for a new car was disappointing. Initially, I received numerous emails to schedule an appt. in Feb. I did, and when I arrived, was told tha Service for a new car was disappointing. Initially, I received numerous emails to schedule an appt. in Feb. I did, and when I arrived, was told that it was too soon, the car was not yet 1 year old. Wasted trip. I then scheduled an appt. for May, and told them I would wait, since the service required only took 1 hour. I arrived, they recommended a wheel rotation and alignment. They kept telling me it would be ready shortly. Nearly 3 hours later, I paid and left. I was not happy and explained this to my service rep. Not much of a response. More

This dealer return the fun and pleasure of driving my car again. Thank you to my great advisor friend Orlando my car drives again like it should the best or nothing. again. Thank you to my great advisor friend Orlando my car drives again like it should the best or nothing. More

My advusor, Stephen Hall, and his team has, for years, given me 5 stars treatment in all areas and cannot ask for more. As long as I own my car MB and them have ny business. given me 5 stars treatment in all areas and cannot ask for more. As long as I own my car MB and them have ny business. More

I took the car this morning, since it was the second time, that I had problems with the module that controls eps, rearview mirror neutral, first they told me that I had to leave the car, to check it and time, that I had problems with the module that controls eps, rearview mirror neutral, first they told me that I had to leave the car, to check it and they don't have a spare car being this a lease, at such insistence, with the manager, after 4 hours, of being at the dealer, they call me and tell me that the car underneath has a physical blow, which is not covered by the guarantee, they had to be a diagnosis at 220 dollars an hour and then they gave me an estimate and these costs, I had to pay for it, I mean it is a total lack of respect, I have not had an accident and now they say that the car has a physical blow, in the end I'm leaving the dealer with the car unfixed. It is a total lack of respect! More

change the tire and check the car is for something happen the service was fast happen the service was fast More

A nice service from the time you arrived to the time you left. Thank you so much left. Thank you so much More

Eddy Suarez, my Service Advisor mDe my visit stress-free! I didn't have to wait, because I was given Lyft home and when my car was ready ... Eddy sent a Lyft to pick me up! I really appreciat stress-free! I didn't have to wait, because I was given Lyft home and when my car was ready ... Eddy sent a Lyft to pick me up! I really appreciated that. Tjanks Eddy! More