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Mercedes-Benz of Pembroke Pines - Service Center

Pembroke Pines, FL

4.3
364 Reviews

364 Reviews of Mercedes-Benz of Pembroke Pines - Service Center

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July 11, 2022

Professional service, and treatment by top notch employees. I would easily recommend this dealership to my friends. More

by fiunupe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Campbell
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Jul 14, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We appreciate your recommendation of Mercedes-Benz of Pembroke Pines and we hope to be of service again in the future.

July 11, 2022

Poor service, and don’t plane in on the pandemic It takes 5 hours do the smallest job, and no loaner have to sit out the time More

by Not sure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
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Jul 14, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Pembroke Pines. If you'd like, please contact our General Manager at (954) 644-5035. We'd appreciate the chance to make your experience a positive one.

July 09, 2022

Did not clean my car after requesting it 6 hours before pick up too expensive More

by Bobwatlerbon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Orlando
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Jul 11, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-5035. We hope to hear from you.

July 08, 2022

We love Pembroke Pines Mercedes Benz the service we receive is always great, our Service Advisor Alex Cruz always give us advice on what care our Mercedes needs we really appreciate him. This is our se More

by Foxylady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
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Jul 11, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

July 05, 2022

Pedro always provides the best service experience every time. He is the best!! Thank you More

by Casgr1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Gonzalez
Report | Print
Jul 08, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 05, 2022

Trustworthy professional knowledgeable service delivered in a timely period. Making me proud that I choose to drive Mercedes.. More

by rivieraron123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
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Jul 08, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 23, 2022

Staff was very polite and professional and attentive. Service was completed in a reasonable amount of time. More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Jun 24, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi David, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 23, 2022

Fast, courteous service. Right on time. But I wish I would’ve a loaner while the car was in service. More

by Deyi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Rodríguez
Report | Print
Jun 24, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 20, 2022

My service advisor was very helpful in getting my car ready in a timely manner. More

by Oral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro
Report | Print
Jun 21, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

June 11, 2022

The Sale and Service People(Mr. Antony Toro and Mr.Ray Hernandez) of Mercedes’ of Pembroke Pines are attentive, efficient and caring professionals that provide an excellent service.. More

by Juan Carlos Gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Antony Toro Sales, Mr.Ray Hernandez Service
Report | Print
Jun 12, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi Juan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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