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Mercedes-Benz of Pembroke Pines - Service Center

Pembroke Pines, FL

4.3
364 Reviews

364 Reviews of Mercedes-Benz of Pembroke Pines - Service Center

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September 14, 2022

Service agent, Charles Campbell, was terrific as usual. Handled intake and outtake like a champ. 2018 low mileage GLC 300 driving beautifully. More

by Ken70000
Recommend Dealer
Yes
Employees Worked With
Charles Campbell
Sep 18, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

September 14, 2022

Rey is an incredible service advisor! I was very pleased with his follow up and overall attitude. Highly recommend! More

by sethkmiami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Hernandez
Sep 18, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of Mercedes-Benz of Pembroke Pines and we hope to be of service again in the future.

September 14, 2022

Very helpful. Everything was explained. Coordinator arranged service in an expeditious manner. Work was done on time. Car was washed and cleaned inside out More

by qalander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know full name
Sep 18, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 12, 2022

My service advisor - Rey Hernandez - is the BEST ! !! Always so helpful and takes the time to explain things throughly. More

by Adriana Rodrigue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Hernandez
Sep 15, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 10, 2022

The services was good and fast, and the costumer service atención good, was very professional. More

by Hector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasmany
Sep 14, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi Hector, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

September 09, 2022

Worst customer service ever. Mercedes’ Benz is supposed to be professional and and Luxury brand. I receive better service from Hyundai More

by jonp308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Sep 13, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you need more help, our team is available to talk -- safe travels!

September 01, 2022

I am very grateful I take my car to Mercedes Benz of Pembroke Pines , my appointments Are schedule promptly, when I arrive I get attended on time the staff is awesome.and my service adviser Orlando Do More

by Yesenia.almonte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Dominguez
Sep 07, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi Yesenia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2022

Very professional greeting and work. The quality of work was good and a good experience overall More

by MARTINMALPICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos in service
Sep 07, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 31, 2022

Very friendly, caring, professional environment. What I liked the most “Fast service” and the car was. Keep up the good work! More

by designer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando
Sep 04, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 31, 2022

I purchased a Maintenance Agreement for my Lease and was told that it would be for the duration of the Lease, it turns out that it was only for two years and I had to pay for this Oil & Filter change.. Ver More

by reneroque
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Hall
Sep 05, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-5035. We hope to hear from you.

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