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Mercedes-Benz of Pembroke Pines - Service Center

Pembroke Pines, FL

4.3
364 Reviews

364 Reviews of Mercedes-Benz of Pembroke Pines - Service Center

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November 26, 2023

Yes - they do a reasonably good job. I would prefer if they could provide a rental, but you have to book days ahead. Compared to Audi (who are more proactive in providing transportati More

by dennis.jolluck
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 29, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (954) 644-5035 so we can assist you further.

November 24, 2023

As I have become accustomed. Good service and attention.from everybody involved. Even got a car wash. More

by Cpv46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reydel Hernandez
Nov 25, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 20, 2023

My experience with Mr. Melvin was outstanding. The combination of a knowledgeable and friendly person, and a commitment to customer satisfaction made the process a breeze. More

by devon1560-car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Haynes
Nov 23, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 19, 2023

My service advisers Christian Cruz is professional and helpful to any concerns that i had with the my car. Great customers Services with the loaner. I’m satisfied how the service was done. More

by Bernie820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Cruz
Nov 21, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2023

Stephen Hall is always pleasant and provides prompt updates on my car with excellent service. More

by Marva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Hall
Nov 11, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 02, 2023

Great service experience with Melvin, he was very kind and courteous. Got me in and out in no time, when my tire needed to be replaced. Thank you Melvin! More

by Drea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin
Nov 04, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Drea, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 28, 2023

Great service. Well organized, quick and professional. The attention of the agents is very kind. More

by Tpriede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reydel Hernandez
Nov 01, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

October 23, 2023

Excelent service,Mr. Hall is an asset for the dealership,the vehicle is all ways ready when promised and the service is done right. More

by herminiop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Hall.
Oct 26, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Herminiop, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 20, 2023

Quick check in and location of issue. Problem solved and car was returned clean and in great condition More

by Towter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Hall
Oct 23, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Towter, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 19, 2023

New experience with this dealer, they are very good on follow through and responsiveness, glad to have gotten a loaner car More

by Roberta Moss
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Romeo Augustin
Oct 21, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, we are pleased to hear you had such a positive experience with us, Roberta! Don't hesitate to call us if you ever need anything. Be safe on the road!

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