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Mercedes-Benz of Pembroke Pines - Service Center

Pembroke Pines, FL

4.3
364 Reviews

364 Reviews of Mercedes-Benz of Pembroke Pines - Service Center

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January 26, 2023

Nice infrastructure, fast responses, high professionalism, good guidance to solve problems and take decision on each case More

by Jjoseduran.campos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rey
Jan 30, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 24, 2023

I had good experience is my first time there They help to resolve my car problem More

by abel garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yasmany morales
Jan 27, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Abel, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 22, 2023

Se preocupan por el cliente. Tienen buen surtido.Las instalaciones son excelentes. Buen horario de atención More

by Rosa Hasbun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Pacheco, Roberto. Rey
Jan 25, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hola Rosa, gracias por tu reseña positiva. Estamos felices de haber sido de servicio para usted. Si necesita más ayuda, nuestro equipo está disponible para hablar: ¡viajes seguros!

January 15, 2023

All of the staff that I encountered were nice and helpful but I’m not happy with the fact that my car is 6 months old and I’ve taken it in for the same electric issues multiple times in the past 3 months and More

by Desi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen
Jan 20, 2023 -

Mercedes-Benz of Pembroke Pines responded

Desi, we regret your experience with us here, Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-5035 to discuss what we can do to help. but are glad you brought this to our attention.

January 15, 2023

I took my car in for service. Yasmany took the time to listen to and list all of my concerns and every one of them was addressed. The car is in perfect working order now since I More

by Kerry W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yasmany Morales
Jan 19, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hello Kerry, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

January 13, 2023

Upon arrive the expert team helps with reviewing the issue and informing you of the work that needs to get done fast and effectively. More

by vivi4b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jan 20, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 13, 2023

My service experience was incredible. Everyone was so nice and attentive. I waited for my car to be serviced and they made sure it was done fast so I didn’t wait too long. Thanks to Pedro More

by natie0028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Rodriguez
Jan 20, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hello, We appreciate you taking the time to leave us a response! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 10, 2023

Brand new suv purchased last year towed for a third time while traveling out of town. Same issue. The problem was never resolved here. More

by Stacey Schermer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Ruiz-Medrano
Jan 12, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Stacey, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-5035 to discuss what we can do to help.

January 03, 2023

we have had this car in service since September. The car has not been fixed properly and we are considering not buying any more cars from your dealership. My wife is sick and tired of going month More

by bryan200029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
stephen hall, orlando
Jan 06, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-5035. We hope to hear from you.

Jan 06, 2023 -

bryan200029 responded

My wife still does not have her car and this is ridiculous. I want a manager to call and explain why it has become so difficult to fix her car. .My understanding is that Mercedes corporate has been involved and still nothing. We are becoming quite frustrated with this situation. Brian 305 218 5337

January 03, 2023

Excelente servicio y el personal muy amable. lo recomiendo ampliamente. Lo unico que vi un poco desordenado y sucio fue el area de espera de servicio More

by Anayansi galasso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no recuerdo el nombre
Jan 06, 2023 -

Mercedes-Benz of Pembroke Pines responded

Hi Anayansi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Pembroke Pines and we hope to be of service again in the future.

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