Mercedes-Benz of Pembroke Pines

LARRY LEON WAS VERY HELPFUL WITH THE SALE MY CAR WAS DELIVERED TO MY HOUSE IT WAS FLAWLESS DELIVERED TO MY HOUSE IT WAS FLAWLESS More

Wesley was great to work with! When my care was delivered to the dealer, everything went smoothly upon the pick up. The paperwork process was fast and everyone was friendly. to the dealer, everything went smoothly upon the pick up. The paperwork process was fast and everyone was friendly. More

Everything that I dealt with to get my Mercedes-Benz sprinter done at the dealership was a nightmare, from promised times that were not accurate and quotes for jobs to get done that were as well inaccur sprinter done at the dealership was a nightmare, from promised times that were not accurate and quotes for jobs to get done that were as well inaccurate. Which incurred in costing me money for not being able to work with my van during the times they kept it which was two weeks longer than expected. I had to call in every day to get an update if I was able to get a hold of anybody, I was never contacted. And as far as going to pick up the van with a completely empty tank (0 miles to empty) when I brought it to the dealer with a half a tank of Diesel. I will never be returning to the dealership and I will never refer anybody because of this experience More

I had a bad experience. Not professional as I was I had a bad experience. Not professional as I was waiting for my appointment with my wife a glass wall was separating us from the Mecanic section co I had a bad experience. Not professional as I was waiting for my appointment with my wife a glass wall was separating us from the Mecanic section couple of mechanics were rudely making Suggestion to my wife . and when I told the person I have a problem with front right Suspension witch i hear every time I going over on a bump he told me he had a test drive he couldn’t fine anything but he told me there was a bottle of water was making a noise in the door panel . I own other 2 Porsches we newer got treated like this 😔 More

Friendly environment Great service, efficient, Friendly environment Great service, efficient, fast Follow COVID prevention measures Stephen Hall was very professional explaining all the car ser Friendly environment Great service, efficient, fast Follow COVID prevention measures Stephen Hall was very professional explaining all the car service process, problems detected and solutions Loaner car was ready And clean More

Very responsible and responsive. Call me almost everyday to let me know about any updates. All in all a very satisfying purchase experience. 5 stars deserved! to let me know about any updates. All in all a very satisfying purchase experience. 5 stars deserved! More

I am writing about Mr Joseph my Salesman!This man was I am writing about Mr Joseph my Salesman! This man was not only professional but full of compassion extremely experienced on the product (mercedes) h I am writing about Mr Joseph my Salesman! This man was not only professional but full of compassion extremely experienced on the product (mercedes) he was selling and modest Polite and went above and beyond to satisfy my needs at this dealership! I came there to purchase out my lease and because of his knowledge and professionalism and honesty I was more than happy to purchase another mercedes the same day!! I was at the dealership from 12pm and I was there until close! And was completely satisfied with my decision and purchase. Mr Joseph exercised all the qualities you would expect from a mercedes Benz dealership and hope this review would reach back to senior management so they can use him as an example to treat guest. Thank you for this opportunity Karen Adams More

Good customer service provided by Pedro. Clean dealership and good amenities at the waiting area. and good amenities at the waiting area. More

Excellent customer service as always. Have purchased two vehicles from this dealer since January, 2021. Our sales associate Miguel Carou went far and beyond in assuring we got the car we really wanted, and vehicles from this dealer since January, 2021. Our sales associate Miguel Carou went far and beyond in assuring we got the car we really wanted, and we did. Always professional, courteous and returned our calls in a timely manner. Dealership GM Burt Martinez and Manager Edgard Puente always made themselves available to us and updated us as needed regarding the status of our car delivery. Highly recommended this dealer. More

I purchased a 2021 s580, Great service, from sales manager Robert, my sales person when beyond to make the sale happen Miguel, in finance Mr. Tony Bolanos did a amazing job. If you want a good deal on manager Robert, my sales person when beyond to make the sale happen Miguel, in finance Mr. Tony Bolanos did a amazing job. If you want a good deal on a new Mercedez Benz this is the team you need to see. Thank you for the service. Yasmany Basulto. More