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Mercedes-Benz of Pembroke Pines

Pembroke Pines, FL

4.5
644 Reviews
Mercedes-Benz of Pembroke Pines is your go-to destination for all things Mercedes-Benz in Pembroke Pines and the Broward County area. Located in Pembroke Pines, our dealership serves residents from Fort Lauderdale, Hollywood, and North Miami, too. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Pembroke Pines has it all. Visit our website to learn more, and schedule a test drive today.
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14199 Pines Blvd

Pembroke Pines, FL

33027

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Showing 644 reviews

January 27, 2022

Fast service, everything was reviewed, letting me know what they were going to do, and what the car needed. Charles Campbell was great! More

by Rosebud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Campbell
Feb 01, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 26, 2022

January 24, 2022By David Schwartz from Hallandale, January 24, 2022 By David Schwartz from Hallandale, Florida Roberto Monduy, Mercedes Benz service technician was excellent. He identified cause fo More

by dsmd@bellsouth.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
see above review.
Jan 29, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2022

My sales Associates, Joseph Antoine was the best. Excellent dealership experience. Robert the sales manager was also great. I would referred all my friends and family to Joseph. More

by kerr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Antoine,Robert Sales MANAGER
Jan 26, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

January 24, 2022

Great Service! Great staff! G O O D and R E C O M E N D! More

by gerardoaletti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Jan 26, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

December 07, 2021

Gonzalo one of the representatives there refuses to give me a diagnostic that I requested for my truck they have taken my truck for about 8 weeks now and will not give me my paperwork but instead he tells m More

by beautree2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gonzalo,Christian
November 04, 2021

Your Review:My service person was Alex very nice. I Your Review: My service person was Alex very nice. I asked to speak to the service manager and she never came to talk to me even though I waited and More

by LH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mercedes Pembroke Pines
Nov 08, 2021 -

Mercedes-Benz of Pembroke Pines responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Pembroke Pines. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (954) 644-5035 so we can work towards a resolution. We look forward to hearing from you.

Nov 14, 2021 -

LH responded

Please send me a direct line to call you at. I called the number you gave me and no one knows who to transfer me too. Customer service not customer friendly.

October 23, 2021

The finance department was very helpful and very professional the whole team is an excellent experience More

by Lilian.bolanos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony b
Oct 26, 2021 -

Mercedes-Benz of Pembroke Pines responded

Hi, Thank you very much for sharing these comments. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 10, 2021

Pleasant great experience on the whole dealership starting from sales to service to personnel everything I expect from mercedes benz ownership More

by leopelisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moisés Cisneros Pedro Rodriguez and Bert Martinez
Oct 12, 2021 -

Mercedes-Benz of Pembroke Pines responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Oct 12, 2021 -

leopelisa responded

Pedro Rodriguez Moisés Cisneros and Bert Martinez what a team my experience with the dealership goes beyond my expectations for the last 10 years of Mercedes Benz ⭐️ ⭐️⭐️⭐️⭐️💯

September 25, 2021

Love it here, all staffs are very professional, helpful, they do their job in a timely manner. Love Mercedez Benz of Pembroke Pines!! More

by Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Hernandez
Sep 25, 2021 -

Diana responded

I recommended Mercedez Benz of Pembroke Pines to family and friends!! I love my GLC 300. Everyone is very professional, helpful and attentive.

September 24, 2021

Excelente atencion. Gracias a Ray y Carlos Macias por ofrecerme siempre un excelente servicio para mi vehiculo! Muchas gracias! More

by Liliana de Luzon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Macias
Sep 28, 2021 -

Mercedes-Benz of Pembroke Pines responded

¡Nos complace saber que tuvo una experiencia tan positiva con nosotros, Liliana! Siempre estamos aquí para brindar un servicio excepcional a un excelente precio, ¡esperamos que nos considere nuevamente en el futuro!

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