Mercedes-Benz of Pembroke Pines
Pembroke Pines, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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January 24, 2022By David Schwartz from Hallandale, January 24, 2022 By David Schwartz from Hallandale, Florida Roberto Monduy, Mercedes Benz service technician was excellent. He identified cause fo January 24, 2022 By David Schwartz from Hallandale, Florida Roberto Monduy, Mercedes Benz service technician was excellent. He identified cause for abnormal engine pulsation and videotaped this defect (right side high pressure pump malfunction). He also replaced both inner + outer boots on left side axle which were leaking grease. The vehicle now runs like a fine tuned racing car. Thanks also to Rick Castro--Service Director and Pedro Rodriguez--Se More
My sales Associates, Joseph Antoine was the best. Excellent dealership experience. Robert the sales manager was also great. I would referred all my friends and family to Joseph. Excellent dealership experience. Robert the sales manager was also great. I would referred all my friends and family to Joseph. More
Gonzalo one of the representatives there refuses to give me a diagnostic that I requested for my truck they have taken my truck for about 8 weeks now and will not give me my paperwork but instead he tells m me a diagnostic that I requested for my truck they have taken my truck for about 8 weeks now and will not give me my paperwork but instead he tells me come and get your truck what am I getting what have you done? I need someone to help me with this situation I'll call the Better Business Bureau now I'm waiting for Consumer Affairs to reach back out to me regarding this dealership and Gonzalo. As a note the original rap name was Christian. More
Your Review:My service person was Alex very nice. I Your Review: My service person was Alex very nice. I asked to speak to the service manager and she never came to talk to me even though I waited and Your Review: My service person was Alex very nice. I asked to speak to the service manager and she never came to talk to me even though I waited and waited. She did come out and wondered the hallway but never came to speak to me even though I requested it twice. After 20 minutes I left. I think she should have better client relationships if you want us to come back. I would never recommend this service because obviously, the manager does not care to come out and speak to a customer when requested. I told the person who gave me the rental car that I requested to speak to the manager and she never came out adn that i was very upset. the least the manager should have done is to call me, but NO that did not happen either. In addition, The rental car that I was given was filthy. seven up cup in the back straws on floor sand on seats and just gross. the least you could have done is clean a car after someone uses it. If I had a different Mercedes service near me, I would use them. As a matter of fact I am so disappointed with this service department that I wouldn't mind driving 50 miles to use a different service. More
Pleasant great experience on the whole dealership starting from sales to service to personnel everything I expect from mercedes benz ownership starting from sales to service to personnel everything I expect from mercedes benz ownership More