Mercedes-Benz of Pembroke Pines

Great and fast service. Service department is very professional and courteous. Should have more loaners available though. Service department is very professional and courteous. Should have more loaners available though. More

Always loved the attention, and the costumer service Carlos Montenegro offers every time I go . Carlos Montenegro offers every time I go . More

Very professional staff, the waiting time goes fast here, Mr. Pedro Rodriguez was very knowledgeable and also very professional, he made me feel welcome and like a friend during my short wait for my car. I w Mr. Pedro Rodriguez was very knowledgeable and also very professional, he made me feel welcome and like a friend during my short wait for my car. I will definitely come back to this dealer for my future maintenance More

I am a customer of your for many years. The experience this time was not what I am used to and expect from a premium brand like Mercedes Benz. I felt like being pushed extra services to buy The experience this time was not what I am used to and expect from a premium brand like Mercedes Benz. I felt like being pushed extra services to buy rather than focusing at the problem at hand. One of the main problems why I came for service was not fixed, which I only found out by asking about it. The tire that was loosing air pressure apparently could not be fixed although it was obvious that it had low air pressure. After driving away I also found out that all tires had an extremely high pressure of 39PSI (the front tires are suppose to have 29 PSI). Clearly not the service I expect. And now a few days later, the tire lost pressure again, as before, and is too low at 29PSI. I will be traveling for business and expect the tire to be flat when I am back. The only reason why I still recommend your dealership is because of the many years of good service you provided. More

Best dealer and service ever! Im super satisfied with mercedes pembroke pines, service, reps, attention,everything! Super recommended Im super satisfied with mercedes pembroke pines, service, reps, attention,everything! Super recommended More

Good service. The service advisor knows his stuff. He explain and guide customers. He is highly recommended for advancement. For initial service The service advisor knows his stuff. He explain and guide customers. He is highly recommended for advancement. For initial service More

I was very satisfied with the service I received at your dealership. The representative was prompt and courteous. dealership. The representative was prompt and courteous. More

Sera at this location is the best and her follow up is second to none! second to none! More

I specifically asked that DEF be filled and it was not done. Therefore, don;t really know if the remainder of service items were actually done. Also, learned that service was not included on the first ser done. Therefore, don;t really know if the remainder of service items were actually done. Also, learned that service was not included on the first service visit on a brand new vehicle. Wasn't the case with my other Mercedes. Also, wait time was excessive and not what I am accustomed to when taking my other Mercedes to a different Mercedes Service Department. More

People were very pleasant and did listen to my issues. Explained the issues that they had with the c 300. Explained the issues that they had with the c 300. More