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Mercedes-Benz of Pembroke Pines

Pembroke Pines, FL

4.5
644 Reviews
Mercedes-Benz of Pembroke Pines is your go-to destination for all things Mercedes-Benz in Pembroke Pines and the Broward County area. Located in Pembroke Pines, our dealership serves residents from Fort Lauderdale, Hollywood, and North Miami, too. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Pembroke Pines has it all. Visit our website to learn more, and schedule a test drive today.
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14199 Pines Blvd

Pembroke Pines, FL

33027

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Showing 644 reviews

April 04, 2022

Always pleasant and friendly. Very prompt. My Agent assistant, Charles Campbell was great. Very Very good experience. More

by Bstirrup52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Campbell
Apr 06, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 02, 2022

I was met by Alex Ruiz. He had my file with him and was able to handle the service on my car. An hour later I was back on the road. Thank you Alex. More

by akka10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
Apr 05, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 01, 2022

excellent treatment or disposition of the staff when calling to request what is required by my vehicle, prompt solution of the problem and very good personalization used by you, where one feels really w More

by eliobaradat
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yasmany Morales
Apr 05, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 31, 2022

Rey Hernandez's attention is excellent, better impossible, he solves everything quickly, all the time he is willing to get the solution of the problem that one has with my cars. More

by jesusrovero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus
Apr 05, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 30, 2022

Very nice employees prompt and friendly nice dealership good response when calling your service advisor More

by Juri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Rodriguez
Apr 05, 2022 -

Mercedes-Benz of Pembroke Pines responded

Juri, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 29, 2022

Appointment was 11:30 AM with a Charles Campbell. Arrived to find he was not the designated service person, although I got several confirmations from him. At 12:00 my service person informed me tha More

by time4161
Recommend Dealer
No
Employees Worked With
Yasmany Morales
Mar 30, 2022 -

time4161 responded

See abovr

Mar 30, 2022 -

time4161 responded

See above

March 29, 2022

GREAT SERVICE VERY COURTEOUS AND FRIENDLY. ON TIME CLEAR COMMUNICATION PRECISAND VERY TRANSPARENT EXPLAINATION. GOOD EXPERIENCE. More

by mariechery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PEDRO RODRIGUEZ
Apr 02, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 24, 2022

Positive professional encounter with Stephen Hall. Service was promised and delivered in the specified time. Appreciate the transparency of what was needed and the cost associated. More

by Shar
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Hall
Mar 27, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi Shar, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 24, 2022

The service at this dealer was amazing from the moment we called on the phone. Salesman was honest from the beginning with us and the process to purchase a vehicle was extremely fast. We are super happy with More

by Jackiep615
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Mar 29, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

March 24, 2022

Serafina Bruno is an excellent Sales Rep. She helped my wife and I with the purchase of 2 Mercedes Benz. it's always a pleasure dealing with her. She will always be our Sales Rep. More

by josh aulet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serafina Bruno
Mar 29, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi Josh, thank you for your kind review; we are happy to pass along your comments to Serafina Bruno here at Mercedes-Benz of Pembroke Pines! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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