Mercedes-Benz of Pembroke Pines
Pembroke Pines, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I was met by Alex Ruiz. He had my file with him and was able to handle the service on my car. An hour later I was back on the road. Thank you Alex. He had my file with him and was able to handle the service on my car. An hour later I was back on the road. Thank you Alex. More
excellent treatment or disposition of the staff when calling to request what is required by my vehicle, prompt solution of the problem and very good personalization used by you, where one feels really w calling to request what is required by my vehicle, prompt solution of the problem and very good personalization used by you, where one feels really well cared for!, "Excellent Service" More
Rey Hernandez's attention is excellent, better impossible, he solves everything quickly, all the time he is willing to get the solution of the problem that one has with my cars. impossible, he solves everything quickly, all the time he is willing to get the solution of the problem that one has with my cars. More
Appointment was 11:30 AM with a Charles Campbell. Arrived to find he was not the designated service person, although I got several confirmations from him. At 12:00 my service person informed me tha Arrived to find he was not the designated service person, although I got several confirmations from him. At 12:00 my service person informed me that my car wouldn't be ready for several hours (not the one to two hours I was told beforehand). They did provide an Uber service to take me home. I live about five minutes from Mercedes Benz). They couldn't provide someone to pick me up on completion, as that was not part of their service, but car wasn't ready until 5;00, so basically my car was there for five and a half hours! Not the best service.. More
Positive professional encounter with Stephen Hall. Service was promised and delivered in the specified time. Appreciate the transparency of what was needed and the cost associated. Service was promised and delivered in the specified time. Appreciate the transparency of what was needed and the cost associated. More
The service at this dealer was amazing from the moment we called on the phone. Salesman was honest from the beginning with us and the process to purchase a vehicle was extremely fast. We are super happy with called on the phone. Salesman was honest from the beginning with us and the process to purchase a vehicle was extremely fast. We are super happy with our purchase More
Serafina Bruno is an excellent Sales Rep. She helped my wife and I with the purchase of 2 Mercedes Benz. it's always a pleasure dealing with her. She will always be our Sales Rep. She helped my wife and I with the purchase of 2 Mercedes Benz. it's always a pleasure dealing with her. She will always be our Sales Rep. More