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Mercedes-Benz of Pembroke Pines

Pembroke Pines, FL

4.5
644 Reviews
Mercedes-Benz of Pembroke Pines is your go-to destination for all things Mercedes-Benz in Pembroke Pines and the Broward County area. Located in Pembroke Pines, our dealership serves residents from Fort Lauderdale, Hollywood, and North Miami, too. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Pembroke Pines has it all. Visit our website to learn more, and schedule a test drive today.
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14199 Pines Blvd

Pembroke Pines, FL

33027

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Showing 644 reviews

July 11, 2022

Poor service, and don’t plane in on the pandemic It takes 5 hours do the smallest job, and no loaner have to sit out the time More

by Not sure
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Jul 14, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Pembroke Pines. If you'd like, please contact our General Manager at (954) 644-5035. We'd appreciate the chance to make your experience a positive one.

July 11, 2022

Friendly, professional staff. The location has a wide selection of inventory to choose from. The showroom is always well stocked with cars. More

by Powell L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Baldor and finance
Jul 14, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jul 14, 2022 -

Powell L responded

I will definitely be back to Mercedes Benz of Pembroke Pines to purchase or lease another car. My experience with the staff was top notch. Thank you.

July 09, 2022

Did not clean my car after requesting it 6 hours before pick up too expensive More

by Bobwatlerbon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Orlando
Jul 11, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (954) 644-5035. We hope to hear from you.

July 08, 2022

Excellent attention, cordiality, concern for customer, amiability, excellent quality in the products they offer, and good deal. More

by Angel Perez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Coura
Jul 11, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Jul 11, 2022 -

Angel Perez responded

Y89perez@gmail.com

July 08, 2022

We love Pembroke Pines Mercedes Benz the service we receive is always great, our Service Advisor Alex Cruz always give us advice on what care our Mercedes needs we really appreciate him. This is our se More

by Foxylady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cruz
Jul 11, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

July 05, 2022

Pedro always provides the best service experience every time. He is the best!! Thank you More

by Casgr1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Gonzalez
Jul 08, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 05, 2022

Trustworthy professional knowledgeable service delivered in a timely period. Making me proud that I choose to drive Mercedes.. More

by rivieraron123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Jul 08, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 03, 2022

The dealership is like many other dealership that I had visited over the years. The difference is the people that work there and we have to give credit to Moises Abadi for been extremely professional, p More

by hmjh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises Abadi
Jul 05, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

July 02, 2022

This dealership offered an excellent service, it was amazing. The stafy was extremely professional and polite. They helped us, and took care of everithing. More

by Paulo Holanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geraldo Escallon.
Jul 04, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi Paulo, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

July 02, 2022

You do have an amazing sales team! everyone was helping to get the transaction done. Finance department was amazing as well they did not let me go until I was happy with the figures. T More

by mayrat65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises, Roberto
Jul 05, 2022 -

Mercedes-Benz of Pembroke Pines responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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