Mercedes-Benz of Pembroke Pines
Pembroke Pines, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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The most unpleasant experience ever. My 11 am appointment was delayed until 11:45 am, the person supposed to check me in was nowhere to be found, so someone else had to assist me. After My 11 am appointment was delayed until 11:45 am, the person supposed to check me in was nowhere to be found, so someone else had to assist me. After my car was finished, I was told to wait for a car wash, which took several hours. Eventually, I found out that the service had closed and I had to come back the next day to pick up my car, without any prior notification. I observed employees arguing loudly with each other, creating a very uncomfortable atmosphere. I have no intention of returning to this dealership. Additionally, the Service B package costs $1600, which seems quite steep. I would expect better customer service and professionalism for that price. More
After navigating through a complicated buyback situation, my experience with Mercedes AutoNation Pembroke Pines stood out for its excellence. Chris, the After Sales Director, showed both competence and compa my experience with Mercedes AutoNation Pembroke Pines stood out for its excellence. Chris, the After Sales Director, showed both competence and compassion. He was extremely helpful in resolving an issue. Regarding Sera Bruno, she provided a genuine luxury new car purchasing experience. She paid close attention to my needs and followed up after the delivery to ensure I was enjoying the EQS 450+. She's a top-tier salesperson, embodying the excellence of the Mercedes brand. More
My experience at the dealership was amazing from start to finish. Everyone was welcoming and polite associate Gerardo went above and beyond to make us feel welcome and appreciate it. I felt like I was his fa finish. Everyone was welcoming and polite associate Gerardo went above and beyond to make us feel welcome and appreciate it. I felt like I was his favorite customer. More
My experience with the staff of the Mercedes-Benz of Pembroke Pines dealership was a pleasant one. I was treated respectfully and Mr. Joseph Antoine was very attentive, helpful and knowledgeable. I am h Pembroke Pines dealership was a pleasant one. I was treated respectfully and Mr. Joseph Antoine was very attentive, helpful and knowledgeable. I am happy with my new car. Thanks !! More